Career Coach – Disability & Multi-Barriered

Representing Douglas College at the Langley WorkBC Centre, the Disability Career Coach plays a dynamic role working with our specialized populations and supporting the daily operations of the Centre.

• Conduct Client Needs Assessments to determine the appropriate WorkBC services and supports;
• Conduct a thorough Disability Related Needs Assessment (DRENA);
• Assess and refer to specialized assessments as part of a client Action Plan (including medical assessment reports, Psychological and Vocational, Learning Disability, Neuropsychological, and Functional Capacity);
• Interpret results of the specialized assessments and recommend next steps. This may include support for long term interventions or external referrals to appropriate community agencies;
• Work with Client’s natural support network and other community service providers, as needed;
• Assist Clients with the development and updating of individualized action plans;
• Provide clients with job search and career planning assistance;
• Provide ongoing Client support including all documentation around Client’s progress, notes, updates and outcomes using ICM database;
• Maintain regular contact with clients throughout program participation and monitor need for supports and services;
• Manage and respond to formal client referrals and client engagement reporting using ICM Service Request guide;
• Meet or exceed performance targets such as referrals to Customized Employment Program, Skills Training and Client Outcomes;
• Complete reports as required.

• Provide outreach for case managed services as needed;
• Participate in committees with the mandate of supporting Clients with Disabilities;
• Represent the Langley WorkBC Centre through participation in community events, such as career fairs, community days, and other special events.

• Work to Training Group’s Quality Management System, ISO
  9001:2015 standard.

• Participate in regular team meetings, strategic planning and program review sessions as scheduled;
• Perform miscellaneous duties as required.