Apprentice Administrator

Closes in 12 days (Tuesday 6 January 2026 at 11:59pm)

To support the work of the Practice by undertaking a variety of administrative, clerical and other related tasks as required.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Hours

There will be an expectation to work between 08:00 and 18:30 linked to working patterns and area of work.

35 hours a week

Wednesday 7 January 2026

Duration: 1 year 6 months

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.

The Job Description is a guide to the position and not an exhaustive list.

• Conducting filing tasks so that written or computer information is easily accessible and secure
• To provide support to the Reception and Administration teams in the production of letters, reports, minutes, memorandums, etc. in an accurate and quality manner
• To carry out scanning tasks as required
• Provide support to the Reception and Administration teams in the timely actioning of delegated tasks
• To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes if and when required
• To receive incoming and initiate outgoing telephone calls as directed in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries
• To assist with the gathering of statistics and information when required
• Assist in all other clerical and administrative duties as required
• In liaison with the management team, maintain adequate supplies of office stationery
• To work with the Reception and Administration teams to maintain up to date patient registrations at the practice
• To work and support the management team in the daily management of the practice including health and safety, staffing, infection control, QOF, premises, Patient Representative Group, Practice newsletter, Immunisations, Enhanced services, Summary Patient Records, and any other area relevant to the role
• To carry out all post related tasks on a daily basis
• Others duties and responsibilities that fall within the remit of the position following discussion and agreement

Full job description will be provided to successful applicants.

PRESTIGE PARK
COLNE ROAD
BURNLEY
BB11 1PS

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face‑to‑face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions…