Program Quality Manager; PQM

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About Safran Nacelles Ltd
Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. We were voted the 28rd best worldwide employer in 2022 by Forbes. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employer in Burnley.

Our Four People Fundamentals underpin life at Safran, and our culture is built on the following principles;

Promoting diversity and inclusion
Developing skills and building opportunities
Creating a trustworthy work place
Promoting collaboration and mutual support

Why not visit our website for more information on careers at Safran
Careers At a glance Safran url removed

What will I be doing?
- To organise and present the Customer Quality Reviews

- To prepare and update DAMAs in support of any quality escapes

- To call and chair DAMA meetings to track progress

- To participate in Airworthiness Meetings in support of DAMAs To act as the Customer Quality focus

- To be responsible for the preparation of all Customer quality process documentation, e.g. Quality Plans, etc.

- To ensure the transmission of Customer Quality issues to the Operational

- Quality Manager or Supplier Quality Assurance Manager or other person for full and timely resolution

- To ensure the cosmetic quality of delivered products

- To support Customer audits

- Provide weekly and monthly reporting of Customer Quality KPIs through the QA dashboard

- To be responsible for the preparation of all customer quality process documentation, e.g. Quality Plans, etc.

- To ensure the review of all Customer Quality documents and requirements.

- To work collaboratively with your peers and other functions to foster a positive working relationship.

- Provide excellent quality products and superior service to your stakeholders.

- Meeting laid down objectives

- To organise and present the Customer Quality Reviews Internal / external quality audits

- Customer feedback/complaints

- Identify areas and propose solutions, wherever possible, to reduce costs and maximise profit.

- To prudently manage the Programme Quality financial budget

- Identify & escalate any risks or concerns in relation to product or people safety using the company tools & processes.

Exceptional Company Benefits
Competitive salary
37 hour working week over 4.5 days with a 1pm finish on Friday
Flexi-time scheme that allows you to take two half days or one full day off per month
33 days annual leave inclusive of bank holidays
Option to purchase an additional 5 days of annual leave
10% employer pension contribution
5% employee contribution with the option to increase this voluntarily through tax efficient salary exchange
4 x life insurance benefit as a member of the pension scheme
Non-contributory BUPA private medical insurance plan
Group income protection scheme
Support for your continuous professional development and career development
Enhanced sickness, maternity, adoption and paternity leave
Excellent on-site catering facilities offering subsidised hot and cold breakfast and lunch
Option to purchase Safran shares with additional free shares from the Company
Corporate membership at Crow Wood Hotel & Spa to use the fitness suite, classes, pool and sauna, offering 54% discount as a gold member
Wellbeing support through our employee assistance programme offering mental health support through a confidential 24/7 helpline, access to remote GP appointments, medical second opinions and physiotherapy
Cycles to work scheme
Discounts on your high street purchases through our benefits platform
Long Service awards providing you with a monetary award and additional annual leave
Relaxed dress code on Fridays
Support for flexible working
Safran referral scheme - refer someone for a job and you may qualify for a 1,000 reward
Hybrid working option
Electric car charging points on site
Enter a draw to win a Burnley Football Club hospitality match day experience
Line manager leadership conference every 6 months
Fully funded quarterly site team-building events

What do you need from me?

- Experience of working within quality standards (EN 9100) & Regulations (EASA Part 21) in an aerospace or automotive environment is ideal

- Good knowledge of the applicable products and applications (Nacelle)

- Experience of internal/external audits

- Ability to present/influence and maintain relationships with senior stakeholders

- Experience of the implementation of key quality tools (SPC, FMEA, 8D, Six Sigma)

- Excellent analytical and problem solving skills

- Excellent communication, presentation, inter-personal and IT skills

- Pragmatic approach to organising, planning and keeping to timeline for reports and any agreed customer focus'

- Motivated and able to work under pressure

- HNC or HND/ Degree in a relevant engineering discipline or equivalent experience

- Formal quality qualification…