Stock & Dispatch Controller

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* Job Summary:

** The Stock & Dispatch Controller is responsible for overseeing all aspects of inventory control, logistics, and dispatch operations across the company’s storage and production sites — primarily Burntwood and Loughton, with occasional coordination for international facilities. This role ensures that cabling, components, and finished goods are stored, tracked, and dispatched efficiently, cost-effectively, and in full compliance with internal quality standards and customer delivery requirements.
You will manage stock accuracy, coordinate deliveries with logistics providers, and ensure all shipments are properly documented and traceable. A proactive approach to supply planning, order fulfilment, and continuous improvement is essential.

Experience with Net Suite ERP for managing purchase orders (POs), goods receipting, and real-time stock control is highly desirable.
The role is both hands-on and strategic, balancing daily operational management with ongoing improvement of inventory and logistics processes.
Trapeze ITS is part of Modaxo, a global organization bringing together businesses that collectively focus on advancing new technologies and innovations for people transportation. With more than 40 companies representing over 30 brands, Modaxo comprises over 3,300 people, operating from almost 40 countries around the world.  As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement.

We can offer the sense of social community often associated with a small, local business; combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development.  “Modaxo’s expertise, global bench strength, and singular focus on People Transportation make it a great home for technology companies that share our vision to efficiently move the world’s people” – Bill Delaney, CEO, Modaxo.
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* Job Description:

**** Key Responsibilities
***** Inventory & Stock Management
**** Maintain accurate stock levels of cabling, components, and finished goods across Burntwood, Loughton, and international sites.
* Conduct regular stock audits, cycle counts, and reconciliations to ensure system accuracy.
* Monitor material consumption and forecast future stock requirements in coordination with the Production and Procurement teams.
* Manage goods receipting and ensure all stock transactions are recorded accurately in Net Suite.
* Implement and enforce proper storage, labelling, and stock rotation procedures to maintain quality and traceability.
*** Dispatch & Logistics Coordination
**** Plan and manage the dispatch of goods to customers, projects, or other company sites, ensuring timely and complete deliveries.
* Work closely with logistics and courier providers to secure cost-effective transport solutions while maintaining delivery performance.
* Ensure all shipments are fully documented, with recorded and evidenced delivery (proofs of delivery, photos, or system logs).
* Liaise with internal teams to prioritise urgent dispatches and manage customer expectations around delivery schedules.
* Track shipments and resolve any transport or customs-related issues swiftly, especially for international consignments.
*** Supplier & Partner Management
**** Liaise with logistics suppliers and carriers to negotiate rates and improve service levels.
* Monitor carrier performance and address any delivery discrepancies, claims, or damages.
* Coordinate with Procurement to align delivery timelines with supplier lead times and project needs.
*** Systems & Reporting
**** Use Net Suite ERP to manage:* + Purchase orders (creation, approval, receipting)  + Stock movements and adjustments  + Dispatch documentation and shipment tracking
* Generate and maintain regular reports on stock accuracy, stock value, slow-moving items, and delivery performance metrics.
* Support system improvements and contribute to process automation where possible.
*** Continuous Improvement & Compliance
**** Review and refine stock control and dispatch procedures for greater efficiency and accuracy.
* Ensure compliance…