Customer Service Apprentice

Join to apply for the Customer Service Apprentice role at Molson Coors Beverage Company

Base pay range:
Location:
Burton Upon Trent
, Duration: 2 year FTC

Our apprenticeship programme offers world‑class training, tailored on‑the‑job learning, and insight into our brands, customers, competitors, and the wider sector. You’ll be supported by a dedicated mentor, and work toward a nationally recognised qualification – laying the foundation for a confident and capable career in customer service.

As a Customer Service Apprentice, you’ll play a vital role as the voice of our business – supporting pubs, restaurants, and other customers with equipment inquiries and maintenance requests. Based on a hybrid schedule at our Burton‑on‑Trent Head Office, you’ll gain hands‑on experience while building strong relationships with colleagues and customers across the industry.

• Have a willingness to work across multiple shifts when required, including evenings and weekends.
• Adaptable – you’re flexible to meet new challenges at pace.
• Collaborative – We work together, celebrate together, and we win together. The greatest achievements are built by teams!
• Curious – You’ll look for ways to do things differently and always keep learning.
• Passionate – we’re all passionate ambassadors of our brands and our business.
• Proactive – We’re innovators; unafraid to be direct and we act calmly and quickly.

You may not meet all the criteria for the role, but don't let that stop you from applying. We all need to learn and develop and here at Molson Coors we can help you do this.

Application: Complete the online application, upload your CV and answer a few eligibility questions.

Task‑based psychometric assessment: If you are eligible, you will be invited to complete a gamified assessment to uncover your potential. Assessments will be sent out from December.

Before the Discovery Day, you’ll have the chance to speak with us directly to find out what to expect from the programme and ask any questions you may have.

Discovery Day: Our final step, you will be invited to our in‑person Discovery Day, which will take place on Thursday 19th March 2026. If you're selected to attend, we'll support you with preparation so you feel confident and ready for the day.

Successful candidates will be offered a place soon after our Discovery Day, and you will join us in September 2026!

If you have any questions or need any adjustments during the hiring process, just let us know. We’re here to ensure your success!

Molson Coors Beverage Company is an Equal Opportunity Employer, and we seek, value and respect everyone’s unique perspectives and experiences knowing that we are stronger together.

We are Disability Confident Committed. If you require any additional assistance or adjustments in advance of, or during the application and/or hiring process, please contact us at