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Customer Success Coordinator

Job in Bury St Edmunds, Suffolk County, IP32, England, UK
Listing for: Recruitment Solutions Northwest
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep, Client Relationship Manager
Job Description & How to Apply Below

Customer Success Coordinator Recruitment Solutions Northwest
• Bury, GB

Job Description

Customer Success Coordinator

Location:

Bury

Currently working with a fantastic Client based in Bury who are looking for a Customer Success Coordinator to join their busy team.

Working hours are – Full Time Monday to Friday

Responsibilities
  • Obtain a thorough understanding of the business
  • Manage upwards of existing customers
  • Develop relationships with new and existing customers
  • Be the main point of contact
  • Handle requests and enquiries in a timely manner
  • Liaise with internal and external departments
  • Maintain the CRM System
Qualifications
  • Excellent customer service and communication skills
  • Build and maintain strong customer relationships
  • Ability to work as part of a team and by yourself
  • Working knowledge of Microsoft Packages
  • Experience in a similar role
  • Familiarity with CRM Software
    * desirable

Ability to work in a fast-paced environment and to deadlines

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