Customer Service Advisor

Live Your Life.

Imagine starting your day with a complimentary latte in hand, surrounded by a friendly and supportive team, and feeling truly valued every step of the way.

If you are seeking a role where you are more than just a number

• where you are part of something exciting and meaningful
• this could be your perfect match.

We are seeking a passionate Customer Service Advisor who enjoys assisting customers, building genuine connections, and progressing their career within a company that truly champions its people.

Supportive Management:
Friendly, approachable managers who are genuinely invested in your success.

Excellent Perks:
Access to a free on-site gym, nutritious and delicious breakfast and lunch, plus hassle-free parking.

Strong Team Spirit:
Our team members have remained with us for over two years, a true testament to our positive culture.

Work-Life Balance:
Monthly socials, including brunches and bowling nights, because good vibes matter.

Career Progression:
Rapid promotion opportunities – your future manager was promoted twice within just two years.

Engage with existing business customers via phone, email and web chat.

Manage account updates, payments, and respond to queries in a friendly and professional manner.

Ensure every customer feels heard, supported and satisfied.

Collaborate effectively with other departments to maintain smooth operations.

A friendly demeanour paired with a positive, can‑do attitude.

Customer service experience (even a few months) – we value your potential.

Excellent communication skills and a strong team spirit.

• £24,000 - £25,000 base salary plus a 10% bonus (up to £27,500 total).
• 25 days’ holiday plus bank holidays.
• Complimentary daily breakfast and lunch.
• On-site gym facilities and free parking.
• Monthly incentives and recognition to celebrate your achievements.

Ready for a role that fits your lifestyle and ambitions?

Apply now and make Mondays something to look forward to.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).