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Retail Security Officer

Job in Bury St Edmunds, Suffolk County, IP32, England, UK
Listing for: Mitie Cleaning & Hygiene Services
Full Time position
Listed on 2026-01-04
Job specializations:
  • Security
    Security Guard
  • Retail
    Security Guard
Salary/Wage Range or Industry Benchmark: 13.82 GBP Hourly GBP 13.82 HOUR
Job Description & How to Apply Below

Retail Security Officer

Pay rate: £13.82
Shifts: Various (to be discussed at interview)

Job Overview

Mitie is looking for a Retail Security Officer who can deliver exceptional customer service while creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA certificates; in some circumstances training for a licence can be provided.

It is vital that you have a full 5‑year checkable employment/education history. Failure to do so could mean your offer will be withdrawn or your employment terminated.

Main Duties
  • Deliver industry‑leading customer service
  • Deter violence and public order offences
  • Conduct patrols of the store
  • Utilise CCTV systems to support the reduction of crime and stock loss
  • Liaise with store management teams
  • Liaise with the police and crime partnerships to foster a great working relationship and support crime reduction in store
  • Wear Body‑Worn CCTV to support crime reduction and increase colleague and customer safety
Benefits to Working With Mitie
  • Contracted hours
  • Annual leave entitlement
  • Pension and life insurance schemes
  • Free uniform supplied
  • SIA re‑licencing programme
  • Comprehensive induction and training programme
  • Access to Mitie’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
  • Apprenticeship schemes
  • Progression and development opportunities
  • All breaks are paid

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP service, salary finance and a range of customised plans such as dental insurance, dining cards, coffee clubs and technology purchases. You also receive high‑street discounts through MiDeals, a cycle‑to‑work scheme, life cover, a save‑as‑you‑earn scheme and a Mitie Matching Share Plan. Employees are recognised with Mitie Stars, which include cash prizes and a chance to win a top prize of £10,000.

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