Senior Customer Experience & Complaints Lead
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management
Job Description & How to Apply Below
Hedyn in South Wales is seeking a Customer Experience Complaint Lead to own and develop the complaints service within the Homes & Communities team.
You will oversee the Complaints Resolution Specialist, drive timely, high-quality resolutions and use customer insights to inform service improvements. This is a full-time, on-site role reporting to the Customer Experience & Engagement Manager.
Are you ready to take on the Senior Customer Experience & Complaints Lead role at Hedyn?
This position is for the Senior Customer Experience & Complaints Lead role at Hedyn.
We are seeking a motivated Senior Customer Experience & Complaints Lead to join Hedyn in Wales, United Kingdom.
Consider building your career as a Senior Customer Experience & Complaints Lead at Hedyn.
The Senior Customer Experience & Complaints Lead position in the Human Resources, Management & Operations field is open for applications.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).