Social Housing Handyman

Location:

North Wales

Start: ASAP

Duration: TEMP TO PERM (6months as temp then will go to perm)

Careermakers Recruitment are seeking an experienced customer care technician.

The ideal candidate will have:

• 1-2 years' experience in the house building industry
• Excellent customer service and communication skills
• Strong organisational and time management skills
• High attention to detail and pride in quality workmanship
• Ability to work independently and as part of a team
• A driving licences and is comfortable driving around

Key responsibilities

• Attend to and complete customer repair requests to a high standard.
• Manage workloads and update internal systems accordingly.
• Coordinate appointments with customers, contractors, and suppliers.
• Work closely with the Customer Care and Construction teams.
• Identify opportunities to improve customer service and quality.
• Support NHBC and Trustpilot targets, maintaining a 5-star customer experience.
• Ensure customer issues are resolved efficiently and within agreed timescales.