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Welsh-Speaking Helpline Advisor

Listing for: Betsi Cadwaladr University Health Board
Full Time position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 15000 - 18000 GBP Yearly GBP 15000.00 18000.00 YEAR

Job Description & How to Apply Below

Position: Welsh-Speaking Helpline Advisor (24/7 Support)

The Helpline Operator role sits in the Helplines Department of Betsi Cadwaladr University Health Board, supporting people with mental ill health, dementia, gambling and substance misuse by phone and voicemail. Flexible shifts include nights, weekends, and bank holidays, with lone working and Welsh language ability required.

Responsibilities include answering calls, providing information, and guiding callers to appropriate help, while offering support to families and carers in a compassionate,

Join us at Betsi Cadwaladr University Health Board as our next Welsh-Speaking Helpline Advisor (24/7 Support) in Wales, United Kingdom.

This role, Welsh-Speaking Helpline Advisor (24/7 Support) at Betsi Cadwaladr University Health Board, could be your next opportunity.

Are you ready to take on the Welsh-Speaking Helpline Advisor (24/7 Support) role at Betsi Cadwaladr University Health Board?

We would love to welcome a new Welsh-Speaking Helpline Advisor (24/7 Support) to our team in Wales, United Kingdom.

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