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Financial Industry Member Relations Coordinator

Job in Calgary, Alberta, D3J, Canada
Listing for: CIRO / OCRI
Full Time position Listed on 2026-11-09
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, PR / Communications
  • Business
    Office Administrator/ Coordinator, PR / Communications
Salary/Wage Range or Industry Benchmark: 63000 - 74000 CAD Yearly CAD 63000.00 74000.00 YEAR

Job Description & How to Apply Below

Coordinate member relations for CIRO by managing inquiries, communications, and reporting for Canada’s investment industry stakeholders. Work with internal partners to deliver accurate, timely support.

This Membership Services Coordinator supports CIRO’s regulatory mandate and Corporate Strategy and Member Services priorities. You will work with Investment Dealers, Mutual Fund Dealers, Marketplaces, advisors, and internal departments. The work combines stakeholder service, written communications, records administration, event coordination, and progress tracking.

Key Responsibilities:
  • Triage stakeholder requests and obtain information across departments
  • Distribute member communications, surveys, and broadcast emails
  • Support events, projects, scheduling, and documentation
  • Administer member records and continuing members systems
  • Prepare recurring and ad hoc stakeholder reports
Requirements:
  • English and French bilingual capability
  • Post-secondary education
  • Understanding of Canada’s securities industry
  • Strong administrative, writing, and relationship-building abilities
  • Ability to manage multiple stakeholders and competing priorities

Use financial industry knowledge, relationship skills, and organized execution to coordinate CIRO member services and regulatory communications.

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