Warranty Coordinator

Out client is seeking a Warranty Coordinator to join their team in Calgary. This position is initially for a three month contract with the potential to turn into a permanent position.

Our client is a respected custom home builder specializing in high-quality, detail-oriented residential construction. With a strong reputation for craftsmanship and client experience, they are looking to add a Warranty Coordinator to their team.

This is an excellent opportunity for a residential construction professional who takes pride in their work, enjoys working directly with homeowners, and has a strong understanding of quality construction and building performance.

• Coordinate and manage all warranty requests, deficiencies and service-related issues from initial submission through to resolution.
• Act as the primary point of contact for homeowners, clients, subcontractors and internal project teams regarding warranty claims.
• Review, assess and document warranty requests, determining responsibility and coordinating appropriate corrective actions.
• Schedule and oversee warranty repairs, coordinating subcontractors, suppliers and service technicians to ensure timely completion.
• Conduct site inspections and walkthroughs to identify deficiencies, assess workmanship and ensure repairs meet required quality standards.
• Maintain accurate warranty records, deficiency logs, service reports and project documentation.
• Monitor outstanding warranty items, follow up with relevant trades and ensure all issues are resolved within established timelines.
• Communicate regularly with clients and homeowners, providing updates on outstanding requests, repair schedules and resolutions.
• Ensure warranty activities comply with contractual obligations, building standards, company policies and applicable warranty regulations.
• Identify recurring deficiencies and provide feedback to project teams to help improve construction quality and reduce future warranty claims.

• 2–5 years of experience in construction, warranty coordination, customer service or a related role.
• Experience with new residential construction and multi-family developments.
• Previous experience coordinating deficiencies, warranty claims and post-construction service requests.

• $60,000 – $80,000 salary, based on experience and qualifications.
• Opportunity to work with an established custom home builder.
• A professional and collaborative working environment.

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Accommodation is available upon request throughout all stages of the recruitment process.