Gaming Manager

Responsibilities

• Oversee the daily operation of all table games, ensuring smooth gameplay and adherence to internal controls
• Lead, support, and develop a team of table games employees, promoting a positive and performance-driven culture
• Monitor gaming activities and ensure strict compliance with all provincial gaming regulations and internal procedures
• Respond to incidents involving suspected cheating, theft, or other irregularities, and report appropriately
• Ensure secure handling and storage of gaming assets, equipment, and sensitive materials
• Maintain a high level of visibility on the floor to support both staff and guests
• Act as the senior leader in the absence of upper management, providing operational continuity and sound decision-making
• Deliver exceptional guest service by promoting engagement, resolving escalated issues, and reinforcing service standards with staff

• Minimum 3 years of experience in casino operations or table games management
• Strong knowledge of table games, gaming regulations, and security procedures
• Proven leadership and team management skills in a high-paced, guest-facing environment
• Excellent communication, interpersonal, and conflict resolution skills
• Strong organizational and time management abilities
• Ability to remain calm and effective under pressure
• Flexibility to work varied shifts, including evenings, weekends, and holidays
• On-site role in a dynamic casino environment
• Standing and walking for extended periods

• Competitive Compensation: Based on experience, with performance-based bonuses
• Employee Retirement Savings Plan: To help you plan for the future
• Meal Discounts: On-site savings for staff meals
• Employee Assistance Program (EAP): Mental health and wellness support
• Recognition Programs: Including Employee of the Month and Employee of the Year

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