Facilitator – Women of Courage: Peer Support Worker Certification Survivors of Family Violence

Position: Facilitator – Women of Courage: Peer Support Worker Certification for Survivors of Family Violence

Position Title

Facilitator – Women of Courage:
Peer Support Worker Certification for Survivors of Family Violence

Program

Community Care and Peer Initiatives – Canadian Mental Health Association (CMHA) Calgary Region

Position Type

Full-time – aligned with training schedule, fixed-term contract ending October 31, 2026, with potential for renewal aligned with funding availability

No of Positions

02

Hours of Work

35 hours per week:
Flexible schedule with availability for evenings and weekends

Position Summary

The Facilitator will deliver classroom training for the Women of Courage initiative, a tailored Peer Support Worker certification stream for survivors of family violence. This role involves co-developing and delivering trauma-informed curriculum, creating a safe and supportive learning environment, and equipping participants with the skills, knowledge, and confidence to serve as certified Peer Support Workers. The Facilitator will model recovery-oriented practices, integrate lived experience perspectives, and collaborate closely with peer mentors and partner agencies to ensure a healing-centered learning experience.

Reports

To

Team Lead, Women of Courage Project

Location

Calgary, Alberta (hybrid – classroom, community sites, and remote delivery)

Key Service Responsibilities And Specific Accountabilities Curriculum Delivery & Instruction

• Deliver 80+ hours of training in peer support principles, ethics, and family-violence–specific content (trauma, boundaries, safety planning, resilience, and system navigation).
• Adapt facilitation style to meet diverse learning needs, literacy levels, and lived experiences.
• Incorporate adult learning principles, experiential activities, and reflective practice exercises.
• Model trauma-informed, recovery-oriented, and strength-based approaches throughout training.

Participant Support & Learning Environment

• Establish a psychologically safe, inclusive, and empowering classroom culture.
• Respond sensitively to participant disclosures and ensure appropriate referrals are made when additional support is needed.
• Provide individualized coaching, feedback, and encouragement to support participant success.
• Promote peer-to-peer learning, mutual support, and community building within the cohort.

Program Collaboration

• Work with the Team Lead and curriculum developers to refine training content and materials.
• Collaborate with peer mentors to provide wraparound support for participants.
• Participate in facilitator debriefs, reflective practice, and team meetings.
• Support evaluation efforts by collecting feedback, tracking participant progress, and contributing to continuous program improvement.

Qualifications Education & Experience

• Diploma or degree in social work, psychology, adult education, community development, or related field (equivalent lived/living experience will be considered).
• Minimum 2–3 years of experience facilitating training, workshops, or group learning.
• Direct experience working with survivors of family violence, trauma, or vulnerable populations required.
• Knowledge of peer support principles, recovery models, and trauma-informed care.
• Experience co-facilitating with peers or incorporating lived experience into training is an asset.

Skills & Attributes

• Strong group facilitation, public speaking, and adult education skills.
• Ability to hold space for sensitive and emotionally charged topics with compassion and professionalism.
• Excellent interpersonal and active listening skills.
• Strong organizational skills and ability to manage group dynamics.
• Commitment to equity, diversity, inclusion, and reconciliation.

Working Conditions

• Classroom-based facilitation (in-person and/or virtual).
• Flexible schedule required during training delivery, including potential evenings or weekends.
• Must be comfortable working in a fast-paced, emotionally complex learning environment.

APPLICATION INFORMATION

Final date to receive applications:
October 10, 2025.

Candidates meeting the above criteria who wish to apply for this exciting opportunity should email their cover letter and resume to Human Resources at .

Please include the reference #250922-02 in your email subject line of your application.

We thank all applicants for their interest and understand only those considered for an interview will be contacted.

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