Cyber Security Specialist

Cyber Security Specialist

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast.

If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for: Rogers is seeking an experienced Cyber Security Specialist to support and optimize the day-to-day operations of complex security systems across on-prem and cloud environments. In this role, you will manage service queues, contribute to security projects, and ensure operational excellence through process improvements and documentation updates. You will collaborate with SOC teams, assist in investigations, and provide technical expertise in areas such as scripting, SIEM, IPS/IDS, WAF and EDR platforms.

Location: We are open to hire for our Brampton or Calgary location.

What you'll do:

• Support day-to-day operations of multi facet security systems and solutions adhering to policies, processes, and procedures
• Promptly address the service queue across multiple ticketing systems (Service Now, Jira, Remedy)
• Interpret solution design and architecture specifications and working parameters for hardware/software compatibility
• Contribute to the delivery of security projects and programs
• Participate in overnight maintenance windows as scheduled by project or production needs
• Take part in an on-call rotation for after-hours support
• Contribute to the operational process and procedure development and improvement
• Review and update operational documentation as assigned
• Support SOC investigations, help extract relevant data and provide supporting evidence

What you bring:

• Minimum of 5 years of demonstrated hands‑on experience in operational support of on‑prem security solutions
• Minimum of 3 years of demonstrated hands‑on experience in operational support of cloud‑based security solutions
• Working knowledge of SIEM software at the Enterprise level
• Experience in security attack detection and prevention tools like Crowd Strike
• Proven experience working with WAF or WAAP cloud‑based solutions
• Excellent XLSX/XLSM skills manipulating data and creating reports from multiple data sources
• Supporting administrative content which includes access rights, rules, dashboard, capacity, performance monitoring, etc.
• Practical application of scripting in Java/Python/Power Shell
• Query or data management coding SQL/KQL/XML/Jason
• Proven knowledge of navigating Linux/Unix command‑line utilities
• Experience in Dynatrace operations
• Working knowledge of the Elastic stack (with focus on Kibana or similar) an asset
• Experience with presenting technical points to others at the technical, user, and management levels
• Team oriented, with extensive experience working in complex technical projects
• Self‑driven with ability to accept responsibility with minimal supervision
• Disciplined with systematic approach to tasks, well organized
• Effective communicator with excellent verbal and writing skills
• Professional designation such as CISSP, CISM, etc. an asset.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts:
  Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness…