Product Content Specialist

Product Content Specialist [206605]

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This contract role supports product onboarding and content quality for our client’s eCommerce site. It ensures Product Detail Pages (PDPs) are accurate, complete, and customer-ready by processing incoming product content, resolving data and workflow issues, and partnering with cross‑functional teams.

CA $22.00/hr – CA $25.00/hr

• Product Content Onboarding
  • Manage end‑to‑end onboarding of product content to the client’s eCommerce platform.
  • Process incoming vendor content so it is accurate, complete, and customer‑facing.
  • Ensure product information is uploaded and maintained on PDPs.
• Content Quality & Issue Resolution
  • Perform regular quality checks on PDPs to ensure content accuracy and consistency.
  • Identify and troubleshoot content or data issues that prevent products from going live.
  • Act as a source of knowledge for other teams when onboarding questions arise.
• Cross‑Functional & External Collaboration
  • Partner with purchasing, marketing, and operations teams to provide status updates and resolve issues.
  • Coordinate with external agencies supporting product titles or enhanced content, ensuring clear instructions and timelines.
  • Communicate clearly when issues are blocked, delayed, or dependent on other teams.
• Workflow & Continuous Improvement
  • Manage daily and weekly content intake to prevent backlogs.
  • Support priority or promotional product requests that require quick pivots.
  • Contribute to process improvements as tools and automation evolve.
  • Support enhanced content initiatives as the scope expands.

• Heavy use of Excel (filters, formulas, lookups such as VLOOKUP/XLOOKUP).
• Content Management Systems (CMS) and eCommerce platforms.
• Large sets of product data (SKUs, attributes, dates, product identifiers).
• Exposure to emerging automation and AI‑supported tools for content processing.

• Product content moves through intake quickly with minimal backlog.
• PDPs are accurate, complete, and customer‑ready.
• Stakeholders feel informed and supported.
• Team members view you as reliable, detail‑oriented, and easy to work with.
• You adapt well to changing priorities and last‑minute requests without negative impact.

• Experience onboarding or managing product content in an eCommerce environment.
• Strong Excel skills, including filters and formulas (lookup experience preferred).
• Exceptional attention to detail and comfort working with large volumes of data.
• Ability to manage multiple tasks and shifting priorities in a fast‑paced environment.
• Strong written and verbal communication skills.
• Positive, solution‑oriented attitude and strong follow‑through.

• Background in marketing, content operations, or digital merchandising.
• Basic understanding of SEO best practices related to product content.
• Experience working with vendors or external agencies.
• Familiarity with automation, AI tools, or process improvement initiatives.
• Retail or consumer goods experience.

Entry level

Temporary

Writing/Editing

Retail, Online and Mail Order Retail, and Retail Apparel and Fashion

Aquent offers benefits such as subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. Aquent is an equal‑opportunity employer.