Solution Architect, Power Platform & D365

Overview  MNP Digital seeks a  Solution Architect  with deep expertise in Microsoft Dynamics 365 and Power Platform to lead enterprise‑wide architecture and design of scalable, secure, and future‑ready CRM solutions.

Responsibilities   Act as the Enterprise Architect for Dynamics 365‑centric solutions, defining platform strategy, environment topology (Dev/Test/UAT/Prod), security models, data architecture, and integration patterns.
Own the end‑to‑end architecture across Dynamics 365 Sales, Customer Service, Customer Insights (Journeys & Data), Field Service, Power Platform, and Azure.
Define and govern solution architecture standards, ensuring scalability, maintainability, performance, and security.
Ensure alignment with Microsoft Success by Design, Power Platform Well‑Architected Framework, and MNP Digital delivery standards.
Balance short‑term delivery needs with long‑term enterprise roadmap and technical debt management.
Translate complex business processes into clear functional designs, technical architectures, and solution blueprints.
Lead requirements discovery and design workshops with business and technical stakeholders.
Design integrations using Azure services and third‑party systems.
Define data models, extensibility patterns, customizations, and automation strategies while maximizing out‑of‑the‑box capabilities.
Provide architectural guidance on Copilot, AI Builder, and intelligent automation scenarios.
Mentor and coach consultants, senior consultants, and emerging architects.
Elevate the technical and architectural maturity of delivery teams through design reviews, guidance, and knowledge sharing.
Contribute to practice assets including reference architectures, patterns, accelerators, and standards.
Support internal capability building across Dynamics 365, Power Platform, Azure, and AI.
Lead or support pre‑sales activities including solution design, estimates, demos, and technical responses.
Help clients define multi‑year CRM and platform roadmaps aligned to business strategy.
Identify opportunities to expand client value through innovation, optimization, and platform maturity.
Represent MNP Digital within the Microsoft ecosystem and at industry events.

Skills & Experience   Completion of a Post‑Secondary Degree in a relevant field or 10–12 years of relevant experience.
Seven to ten years designing and delivering Microsoft Dynamics 365 Customer Engagement solutions.
Demonstrated experience acting as a Solution Architect and Enterprise Architect on complex, multi‑system implementations.
Deep hands‑on knowledge of Dynamics 365 Sales, Customer Service, Customer Insights, and the Power Platform.
Strong understanding of Azure integration and extensibility patterns.
Proven ability to design enterprise‑scale architectures that balance business, functional, and technical considerations.
Experience leading architecture across Agile, Hybrid, and phased delivery models.
Exceptional communication skills, with the ability to bridge executive, business, and technical audiences.

Preferred / Nice to Have   

Experience with Customer Insights – Data (CDP), Contact Center, Teams telephony, and Copilot/AI scenarios.
Microsoft certifications such as PL‑600, MB‑210/230/260, AI‑900, or relevant Azure certifications.
Eligibility for, or possession of, Government of Canada Enhanced Reliability or Secret Clearance.

My Rewards @ MNP  Beyond competitive compensation, MNP offers generous paid time off, health and dental benefits, mental health resources, wellness subsidy, and access to exclusive perks. Professionals receive professional development assistance, learning opportunities through MNP University, and flexible working environments to support work‑life integration.

Job Details

Location:

Calgary (or Toronto, Vancouver) – flexible to remote or hybrid arrangements.
Seniority:
Mid‑Senior level.

Employment type:

Full‑time.
Job function:
Engineering and Information Technology.
Industry: Accounting.

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