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Business Analyst, Process Mapping

Job in Calgary, Alberta, T3S, Canada
Listing for: Johnson Service Group
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Business Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
Senior Business Analyst focusing on Identity, Authentication, and Process Mapping within the Microsoft ecosystem, supporting a complex transformation initiative by driving clarity in enterprise processes and data integration across systems.(Hybrid)

Must Have skills
  • 5+ Business Analysis experience
  • Strong experience with process mapping and enterprise workflows
  • Understanding of identity and access management concepts
  • Experience with Microsoft Entra (Azure AD) and Azure services
  • Ability to analyze and document data flows and system integrations
  • Experience in stakeholder engagement and cross-team collaboration
  • Nice to have skills
  • Experience with Azure Dev Ops (process-level understanding)
  • Exposure to enterprise security and compliance standards
  • Understanding of cloud architecture and integration best practices
  • Business-focused documentation and functional requirement skills
  • Experience supporting large-scale transformation programs
  • Change management and current vs. future state analysis
  • Responsibilities summarized in bullet form
  • Lead process mapping initiatives for authentication, authorization, and identity lifecycle
  • Document end-to-end identity workflows including system interactions and provisioning
  • Support identity and access management process analysis within Microsoft Entra  (Azure AD)
  • Work within Microsoft ecosystem tools including Azure and Azure Dev Ops
  • Analyze data flows between identity systems and REM platforms
  • Collaborate with security, cloud, and architecture teams to ensure alignment with Microsoft best practices
  • Translate business and compliance needs into clear documentation
  • Support delivery teams with process definitions and requirement validation
  • Communicate process changes and support adoption through clear documentation
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