What you'll do
The Contract Analyst, Identity and End User is responsible for the commercial, contractual, and licensing oversight of the End User & Identity cost centers. This role goes beyond contract analysis by serving as the commercial and operational bridge between Finance/Procurement and the technical delivery organizations (Engineering, Architecture, and SRE). The Analyst ensures that contracts, licensing, and vendor engagements are data-driven, cost-optimized, and aligned with how services are actually built, run, and experienced.
Act as the commercial and operational bridge between Finance/Procurement and technical delivery teams
Analyze cost center spend and identify overlapping or redundant services for consolidation
Track license utilization vs entitlements and propose right-sizing or SKU rationalization
Review and maintain vendor contracts, renewals, and amendments while identifying risks
Submit, manage, and track procurement workflows (PIFs, ITPRs, Contract Intake Forms)
Coordinate Vendor Assessment Questionnaires (VAQs) with Cyber, Privacy, and Legal
Maintain a unified pipeline of requests and proactively flag renewals
Report on contract status, spend, vendor performance, and consolidation opportunities
Partner with Engineering & Architecture for roadmap and utilization insights
Partner with SRE to validate service performance and vendor SLA compliance
What you bring
Minimum of 3-5 years of experience in finance, procurement, vendor management, or a similar role within a technical environment
Bachelor’s degree in Business Administration, Finance, Operations Management, Information Technology, or a related field
Experience negotiating contracts, tracking and enforcing vendor SLAs as well as license utilizations
Strong analytical skills with the ability to interpret complex data sets
Proficiency in financial analysis tools and software, including budgeting and forecasting skills and variance investigations
Familiarity with tools such as Service Now, Planview, Excel and PowerBI
Excellent communication skills with the ability to interact effectively with both technical and non-technical stakeholders
Detail-oriented with strong organizational skills to manage multiple tasks efficiently
Ability to think strategically and identify long-term cost-saving opportunities
Proactive problem-solver with a collaborative mindset
Ability to work independently while managing priorities effectively
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