Quality Assurance Technician

Overview

Ply Gem Canada is a growing company in the building products industry backed by Cornerstone Building Brands, providing stability and strength in the North American market. Cornerstone Building Brands is the largest manufacturer of vinyl windows in North America with brands you’ve come to know and trust. We have endless building product options from standard to specialty to customized to whatever you’re looking for.

But it’s our service capabilities that sets us apart.

At Ply Gem Canada, we strive to produce a continuous stream of market leading products and services. We are creative and seek to recognize, embrace and apply new ideas and commercialize them more quickly than our competitors. We relentlessly seek to raise the bar on our products and services. We establish a reputation for innovation, quality and service that differentiates us from our competitors and enables us to tailor products and services to be the market leader.

Our building solutions are the cornerstone of the communities we serve. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.

Our employees are empowered to make a meaningful impact on our success while pursuing a wide range of opportunities to meet your personal aspirations for development and advancement within a stable, growing Canadian industry leader.

• You will be Part of a Winning Team
• You Can Capitalize on Your Opportunities and Make an Impact
• You Will Be Well Rewarded for Your Contributions to our Success
• You’ll work for a growing company with an excellent reputation in our sector for providing great products and customer service
• Competitive and tangible rewards that provide fair compensation relative to expectations and effort including base earnings, benefits for you and your family, and contributions toward your retirement savings
• Resources and support to help you manage your personal wellness

• Bring yourself fully to work each day
• Playing your role on the team so together we Win as One
• Welcoming and Driving Change to support our continued evolution
• Help drive the success of our Canadian Business through living our universal core values
• Making an Impact to ensure our continued success

Reporting to the Quality Supervisor, this detail-oriented, self-starting individual is responsible for performing random quality audits on a variety of production lines, entering /reporting/communicating defect data daily, and maintaining records and files within the Quality Department. Other responsibilities include training on the shop floor, investigating root causes of recurring defects, generating reports, and supporting the Manufacturing and Quality Department where required.

• Inspect product throughout the manufacturing process.
• Perform failure investigations and root cause analysis.
• Perform process and product audits.
• Record quality data based on audit results to support production in identifying and correcting non-conformance trends.
• Perform product testing in a controlled environment, including on-site water testing and corner strength testing for weld quality.
• Perform quality inspection and performance on incoming shipments from various suppliers.
• Provide exceptional customer service through fact-based decision making, supporting production initiatives, and working with service on remediation in the field.
• Train shop floor employees on proper assembly, calibrating equipment & coordinating maintenance.
• Participate in quality standards review, creating work instructions and job breakdown sheets.

• Non-Unionized hourly position.
• Must be able to work flexible shifts, including occasional Saturday shifts as required.
• Physically fit (some heavy lifting).

• Grade 12 diploma or equivalent.
• Team player with excellent interpersonal skills, willingness to learn, and attention to detail.
• Committed to quality products and processes.
• Strong written and verbal communication skills.
• Computer and data entry skills.
• Familiar and able to use problem-solving tools such as Fishbone diagrams and 5-why analysis.
• Certification in Six Sigma is an asset.

Ply Gem Canada is committed to an inclusive, equitable and accessible workplace. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.