Retail Shift Leader

Retail Shift Leader at Canna Cabana

We are actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

• Provide assistance to store management in supervising and facilitating daily operations of the store
• Oversee responsibilities of the Store Manager in absence of SM or ASM
• Assist in delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be sales and customer service leader/role model in absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to appropriate individual as deemed necessary
• Ensure all health, safety, and security regulations are adhered to and required standards are met on shift
• Achieve sales target and store-level KPIs
• Ensure employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift

• Must have valid Sell Safe Certification
• Completion of high school and college/CEGEP/vocational or technical training required
• Demonstrated sales and service orientation required
• Minimum of 2 years work experience in retail industry required - Cannabis industry preferred
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• Thorough understanding of applicable health and safety legislation
• A professional, responsive, and positive work attitude is essential
• Ability to work nights, holidays and weekends and different locations

Part-time, Permanent

• The opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning.
• Unlimited bonus earning potential.

Sell Safe License is mandatory for working at any cannabis store. To get Sell Safe license, please visit:
Sell Safe Cannabis Staff Training | AGLC

Mid-Senior level

Part-time

Sales and Business Development

Manufacturing

Calgary, Alberta, Canada