Director, Security Operations
Job in
Calgary, Alberta, T3S, Canada
Listing for:
Cadillac Fairview
Full Time
position
Listed on 2025-12-29
Job specializations:
-
Security
IT Specialist
-
Management
Data Science Manager, IT Specialist
Job Description & How to Apply Below
Role impact:
The Director of Security Operations is a national leadership role responsible for the practical implementation of Cadillac Fairview’s security strategy across various asset classes , Office, Retail, Residential, Industrial. This position drives strategic alignment, standardization, and innovation to support regional and property level Security Operations. The Director utilizes a risk-based, intelligence-led approach to enhance operational resilience and protect the company’s people, assets, information, and reputation.
Working closely with the National Security Operations leadership team, the Director partners with internal and external stakeholders, including law enforcement, emergency management agencies, and intelligence partners. This collaboration anticipates threats, mitigates risk, and embeds security and resilience as a value enabler. The role also leads the evaluation and implementation of emerging security technologies, supporting predictive security operations, that enhance situational awareness, threat prevention and incident response capabilities.
This position may be based in either Vancouver, BC or Calgary, AB office.
What you will deliver:
Lead the development, implementation, and continuous improvement of National Security & Life Safety programs, ensuring a risk-based, intelligence-led approach aligned with CF’s diverse asset portfolio.Act as a Subject Matter Expert (SME) in Security Operations, supporting Security & Life Safety Manager’s / Senior Manager’s (SLSM’s) and property leadership with risk assessments, internal security audits, and external evaluations to elevate baseline security, resilience, and compliance.Oversee the design and national/regional implementation of security models, programs, initiatives, standard operating procedures, physical security architecture, infrastructure technology deployment, and emergency response.Direct the national emergency preparedness and response framework, ensuring enterprise-wide readiness for a range of incidents (, violence, crime, military/civil/political unrest, terrorist activity, protests, pandemics, extreme weather) to safeguard colleagues, visitors, guests, assets, information, and reputation while minimizing business disruption.Serve as a regional escalation point and provide direct support to property teams during emergency incidents.Partner with General Manager to provide strategic and operational leadership, oversight and coaching for SLSM’s regionally.Responsible for procurement activities of major service contracts for security and life safety vendors, including compliance monitoring, KRI and KPI reporting, and corrective action implementation.Build & utilize metrics and risk intelligence to identify operational inefficiencies, compliance issues or workforce readiness gaps, find significant cost savings, and lead structural improvement efforts to enhance performance and service delivery.Prepare financial projections for operating and long-range capital expenditures (
-year plans) for physical security, life safety, and security technologies at the regional/national level. Lead the development of accurate financial projections based on regionally specific risk profiles, service level expectations, compliance obligations, and direction from the Vice President, Security Operations, while identifying opportunities for cost savings and value optimization.Develop and lead a roadmap for security technology modernization, ensuring CF’s physical security systems remain state-of-the-art, resilient, and adaptive.Oversee the national security technology architecture and deployment of surveillance systems, access controls, alarm systems, and command centres.Lead CF’s national compliance efforts for physical security, life safety, and emergency management, ensuring all sites exceed regulatory and corporate requirements.Brief CF’s leadership team and other national governance bodies/committees on high-risk emerging issues, escalating concerns through risk-memos, briefings, and dashboards aligned to enterprise risk appetite.Build and maintain relationships with internal and external stakeholders, including tenants,…
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