Dual Rate Security Supervisor/Security Officer
Job in
Calgary, Alberta, T3S, Canada
Listing for:
PURE Canadian Gaming
Full Time, Part Time
position
Listed on 2026-01-02
Job specializations:
-
Security
Security Manager, Security Guard
Job Description & How to Apply Below
Title
Dual Rate - Security Supervisor
Reports To
Security Shift Manager
Summary
The Dual-Rate Security Supervisor is responsible for the safety of customers, employees, and property. The Dual-Rate Security Supervisor understands the role of an ambassador and provides positive experiences to all customers. This position requires developed social skills, supervisory, diplomacy, and negotiating skills
Core Competencies
Customer ServiceSafety OrientationMediating and NegotiatingCommunicationTeamworkJob Duties
Responsible for the overall security of the casino facility, casino employees, and volunteer workersExecute assigned duties in a positive and professional manner in accordance with AGLC regulationsEnsuring that all monies and chips are safeguarded in accordance with AGLCArming and disarming alarm systems as requiredAssuring guards remain at their assigned post until relieved or otherwise directed by the Security SupervisorProvide prompt, courteous, and friendly service to patrons and to fellow employeesCompiling written reports on all incidents or reviewing those completed by guards and signing off on themLiaison with and provide assistance to local police serviceConduct preventative patrols and enforce casino policyWork with games managers to provide staff and patron safetyEnsure ATMs and NRTs are locked up at closeKnowledge of property fire regulations, fire doors, and power outage dutiesRelieve Monitor Room when requiredCover Security Supervisor shifts in the event that a Full-Time Security Supervisor is unable to work (ex: Vacation, sickness, etc.)Requirements
1-2 years of security guard experiencePrevious supervisory experience is an assetStrong employee relation skills and abilitiesProficiency in Outlook, Excel, and Word is an assetAble to meet tight deadlines while maintaining organization and detailHighly motivated and team orientatedPossess a highly developed attention to detailProficient in English verbal and written communicationAGLC Pro TectAGLC Deal Us In Phase 1 (Phase 2 an asset)Gaming Worker Registration is an assetSecurity Services and Investigators License an assetLift and carry over 50lbsRequires open availabilityRequires the ability to work or Supervise on all/any scheduled shifts; both days and nights.Casino Security functions seven (7) days a week, twenty-four (24) hours a day. All leaders and associates must realize this fact and be aware that at times it may be necessary to move from an accustomed shift as business demands. In addition, it is understood that business determines the number of hours worked and that some weeks as leaders we may be scheduled to work fewer than forty-four (44) hours, and on other weeks we may be scheduled to work more than forty-four (44) hours per week.
Work Conditions
Prolonged periods of standingStand, sit, or walk for an extended period.Move, lift, carry, push, pull, lifting to 50 pounds without assistance.Must be available to work all shifts including days, evenings, weekends, and holidaysMust be able to work in a fast-paced working environment
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