Route Service Manager

CAN Route Service Manager

Interstate Batteries - Calgary, Alberta, Canada

We’re a trusted workplace that values team members' whole selves. Join us to deliver exceptional battery service and drive route sales through customer excellence.

To deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outstanding customer service, providing trustworthy advice and driving dealer retention.

• Deliver batteries and provide service to each dealer on your route in a timely manner.
• Follow all Environmental Health and Safety rules and policies.
• Establish, build and maintain good dealer relationships.
• Effectively manage consignment programs to help dealers increase sales and drive retention.
• Complete documentation on a timely basis.
• Maintain the route by keeping displays clean and keeping dealer list up to date.
• Work with dealer to optimize inventory and improve dealer performance.
• Invoice all units that fail to last warranty period.
• Rotate batteries to maintain quality product and service standards.
• Collect and handle payments on account, which may include cash, checks and money orders.
• Collect and return junk and/or used batteries.
• Load and unload truck.

• Depending on equipment operated, proper Driver’s License endorsements are required.
• Maintain a clean driving record.
• Prior driving and customer service experience highly desirable.
• Good communication skills.
• Ability to interact effectively with customers.
• Strong customer service skills.
• High school diploma or GED equivalent.
• Ability to read, write and compute basic math.

Uses frequent independent judgment when making decisions.

• Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
• Specific vision abilities include close vision, depth perception and ability to adjust focus.
• Ability to regularly lift and/or move 50+ lbs. without assistance.
  
  Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

• Entry level

• Full-time

• Other
• Manufacturing

Referrals increase your chances of interviewing at Interstate Batteries by 2x.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.