Load Controller

Employment Type: Full-time Regular

City: Calgary, AB (YYC)

Posting Open Date: 12/22/2025

Posting Close Date: 01/05/2026 (Please note the posting will close at 9:59pm MST)

This position requires in-person collaboration up to 5 days per week. Please note this arrangement is subject to change with business requirements.

Every West Jet journey has the potential to enrich lives; a career with us is no exception.

West Jet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

To plan aircraft loads ensuring safety and efficiency parameters are met and to generate Weight and Balance documentation for all West Jet and contracted airline flights.

• Assemble and monitor load information, including:
  • Baggage and cargo weights
  • Fuel uplift
  • Crew complement
  • Passenger numbers
  • Any service weight adjustments.
• Plan or monitor the load distribution within the hold of the aircraft with consideration for maximizing operational efficiency.
• Ensure load priorities are observed and optimize position loading for multi-sector flights.
• Ensure that the aircraft is loaded within the limits for the taxi weight, zero fuel weight, take-off weight and estimated landing weight.
• Ensure that the aircraft load is distributed so that the aircraft remains within the allowable weight and center of gravity limits during all phases of flight.
• Ensure compliance with Dangerous Goods regulations and segregation of special loads.
• Ensure that position weight limitations or floor loading limitations are not exceeded.
• Liaise with West Jet Cargo to coordinate cargo movements.
• Liaise with Flight Crew, Airport Ground Handlers and Team Leaders to resolve any conflict in loading requirements.
• Prepare and distribute loading and offloading instruction reports.
• Prepare and send aircraft weight and center of gravity trim reports.
• Address any last-minute variations in load in accordance with West Jet and contracted airline procedures.
• Ensure all calculations and documentation are accurate and comply with all safety and regulatory requirements.

• Minimum 1-year airport or operations experience required (ground ops, CSA, DDC or similar); specific ground handling knowledge and experience is an asset
• Must hold a Restricted Operator Certificate with Aeronautical Qualification (ROC-A radio license) in accordance with Industry Canada guidelines prior to the completion of training (approximately 3 weeks from start date)
• Must write and pass the company Load Control exam prior to completion of training (approximately 3 weeks from start date)
• Must write and pass the Dangerous Goods exam prior to completion of training (approximately 3 weeks from start date)
• Working knowledge of Sabre Applications, including Flite Trac Plot, is an asset.
• Minimum intermediate level of MS Office applications.
• High degree of motivation and commitment to work independently in a fast‑paced, dynamic environment.
• The ability to multi‑task during high stress situations with minimal supervision.
• The ability to communicate in clear, accurate, concise and professional manner.
• Strong math skills with a high level of accuracy and attention to detail.
• Excellent organizational skills and the ability to prioritize workload.
• Strong interpersonal skills with the capability of establishing respect and credibility through actions.
• Able to work shift work 24/7 for shifts up to 12 hours duration.
• Successful completion of a criminal background check will be required if not already complete.
• As per our Alcohol and Drug Policy, all offers of employment are conditional on passing a pre‑employment drug screening test (if coming from a non‑safety sensitive role).

West Jet provides all West Jetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

West Jet took to the skies in…