Administrative Clerk II

This position is open to the first 200 applications OR
Thursday, November 19, 2026 at 5:00 PM; whichever occurs first.

* This recruitment will establish an eligibility list that may also be used in various departments throughout the City*

Under immediate or general supervision from higher level staff, performs a wide variety of general clerical duties as required in support of an assigned department. May exercise functional and technical supervision over lower-level clerical staff. An Administrative Clerk II is the full journey level class within the Administrative Clerk series. Employees within this class are distinguished from the ADMINISTRATIVE CLERK I by the performance of the full range of duties as assigned including duties requiring the interpretation of general City procedures as well as interpretation of department policies and procedures.

Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level, or when filled from the outside, require prior clerical experience.

Position Snapshot/A Day in the Life:As an Administrative Clerk II with the City of Fontana, no two days are quite the same! You'll play an important role in keeping daily operations running smoothly by providing administrative support, coordinating information, maintaining records, and assisting both internal staff and members of the public within your assigned department. From preparing documents and processing applications to answering questions, managing records, and supporting department projects, you'll take on a variety of responsibilities that keep you engaged and connected to the work happening across the City.

Whether working behind the scenes or serving as a friendly first point of contact, your attention to detail, organization, and customer service will help make a meaningful difference in delivering services to the Fontana community.
For this specific opportunity, the Administrative Clerk II will perform a variety of administrative and clerical duties in support of the Environmental Compliance Division’s operations. This position will serve as the first point of contact for the Division, providing professional and courteous customer service to both internal and external clients.

Responsibilities include answering phones and greeting visitors, creating work requests, and assisting in monitoring the Division’s hotlines related to Household Hazardous Waste, Sanitary Sewer Pretreatment, Stormwater, Solid Waste, Organic Waste Recycling (SB 1383), Used Oil, Street Sweeping, and Fats, Oils, and Grease (FOG) programs. The successful incumbent will also assist with filing, check pick-ups, and the processing of incoming and outgoing mail.

In addition, the Administrative Clerk II will support the tracking of inspection schedules and invoices to ensure operations remain on schedule and receivables are processed in a timely manner. The position provides administrative support to the Environmental Compliance Division and will collaborate with the Senior Administrative Assistant with tasks as assigned. The ideal candidate will demonstrate strong organizational skills, attention to detail, and a commitment to providing high-quality service in a fast-paced work environment.

The employee must have the ability to:

• Type and proofread a variety of documents including general correspondence, agendas, reports, memos and statistical charts from rough draft, dicta phone recordings or verbal instructions.
• Perform a wide variety of routine clerical work including filing, billing, checking and recording…