Program Coordinator

Program Coordinator
Full Time, Year-Round Position, Non-Exempt
$24-$26 per hour DOE ($49,920-$54,080 annual equivalent) + Benefits
Sierra Nevada Journeys Outdoor Education Camp, Portola, CA

Sierra Nevada Journeys is seeking a full-time Programs Program Coordinator at our Outdoor Education Camp in Portola, CA. The ideal candidate for this role will have experience collaborating with schools and programs in outdoor education settings and will demonstrate a positive, welcoming attitude when greeting customers, guests and staff. The successful candidate will be enthusiastic about coordinating powerful outdoor educational experiences and will show a dedicated commitment to equity and collaborating with a diverse team of professionals.

The Program Coordinator will work closely with the Programs Manager and the Director of Programs to coordinate and develop educational programs for our Outdoor Overnight Learning, Community Groups, and Specialty Camp programming. This includes pre-trip coordination, development of program schedules, teacher debriefs, and post-course student evaluations. The Program Coordinator will also support the flow of basic office functions and help Sierra Nevada Journeys maintain our risk mitigation and management process and procedures.

70% Manage preparation and delivery of high-quality outdoor education, community, and summer programming.

• Program Planning and Development
  :
  Designing, organizing, and implementing programs that meet the needs of participants. Coordinate pre-trip communication and function as a liaison for schools, community, and specialty groups.
• Program Management
  :
  Coordinating the details of programs, including program schedules, materials preparation, and location/resource allocation in tandem with the Program Manager and support from the Program Director.
• Staff Coordination
  :
  Collaborating with staff and group leads to ensure effective program delivery, including training and support.
• Participant Engagement
  :
  Communicate with group leaders, parents, and administrators promptly and professionally, including phone calls, emails, and in-person discussions. Greet and assist visitors, teachers, and staff with a positive attitude. Create and maintain relationships with schools and organizations to retain and increase attendance in Sierra Nevada Journeys programs. Facilitate Chaperone Orientation or group welcomes at the start of the program.
• Online Store Oversight
  :
  Overseeing the upkeep of Sierra Nevada Journeys’ online clothing and promotional store for functionality, pricing, and vendor continuity.
• Collaboration
  :
  Working with other departments or community organizations to share details or enhance programming. Attend weekly Manager meetings and report necessary information.

10% Support the flow and function of office processes

• Administrative Oversight
  :
  Overseeing daily office operations, including office supply management, and checking/delivering the mail and phone messages.
• Customer Interactions and Interdepartmental Communication
  :
  Serve as one of the first points of contact for incoming visitors and callers, providing a friendly and professional greeting and ensuring they are assisted or directed appropriately.
• Payment Processing Support
  :
  Scanning bills and submitting bank deposits as needed. Assisting the Fundraising Department in processing donations made at camp.
• Facilities Management
  :
  Ensuring the office space is well-maintained, including managing office equipment, troubleshooting, coordinating service calls and vendor relationships.

10% Support of program functions

• Support training and mentoring of On-Site Coordinators, Lead Instructors, and Outdoor Program Instructors on Overnight Outdoor Learning and camp programming.
• Faci…