Administrator, , Quality Assurance - QA​/QC

We are looking for a proactive Administrator to support the business in maintaining high standards across product quality, ethical compliance, consumer care, and supplier assurance. This is a hands-on role with varied responsibilities, working closely with internal teams and external suppliers.

Key Responsibilities:

* Support quality and compliance activities across products and suppliers
 
* Assist with ethical programmes such as B Corp and SEDEX
 
* Maintain records, trackers, and databases for certifications and audits
 
* Log and manage consumer complaints and follow-ups
 
* Liaise with suppliers to support issue resolution
 
* Assist in supplier audits and internal quality reviews
 
* Ensure product information and external communications are accurate
Experience & Requirements:
 
* Administration or quality support experience
 
* Organised with attention to detail
 
* Confident in Microsoft Office (especially Excel)
 
* Good communication skills
 
* Able to manage multiple tasks independently
 
* Experience with ethical compliance or sustainability programmes
 
* Familiarity with supplier audits
 
* Knowledge of product quality or regulatory compliance
Why Apply?
 
* Hands-on, varied administrative role
 
* Collaborate with internal teams and external suppliers
 
* Contribute to ethical and sustainable business practices