Licensed Optician
Listed on 2025-12-30
-
Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Sales, Merchandising
Licensed Optician — Cambridge, ON — Lens Crafters
Posted 6 days ago. Be among the first 25 applicants.
Total Rewards:
Benefits/Incentive Information
Lens Crafters is a place for visionaries. We’ve got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care.
Requisition
Store #: 001909 Lens Crafters
Position:
Full‑Time
Location:
Cambridge, Ontario, Canada
At Lens Crafters, we want every person who enters our doors to feel our passion for care. We’re committed to taking care of you so you can bring exceptional quality experience to our patients and customers.
MajorDuties & Responsibilities
- Welcome all customers and set expectations
- Custom‑fit glasses and precisely place prescription in lenses
- Act as a leader in optical acumen
- Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
- Assist team with complex product needs & prescriptions
- Accurately and thoroughly use technology despite time pressure & customer volume, demonstrate exceptional product knowledge, appropriate tools
- Proactively explore root causes of issues, forward‑think, ensure customers are satisfied & expectations exceeded, solution‑driven
- Ability to multi‑task, prioritize & manage time with competing priorities
- Strive to achieve exceptional results on Brand KPIs & competencies
- Take pride in store appearance; help keep store clean, attractive & organized
- Inform management of safety opportunities; demonstrate safe work practices
- Resourceful, self‑motivated with a desire for continual learning, improvement & results
- Adhere to company policies & procedures, including discounts, promotions & inventory management
- High School graduate or equivalent
- State licensure
- Optical dispensing experience
- Strong customer service skills: communicator, listener & team builder
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Selling skills – ability to use & carry an iPad/tablet
- Familiarity with POS, computers & calculators
- Embrace new technology & change
- Previous customer service & retail experience
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRC
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
Entry Level
Employment TypeFull‑time
Job FunctionHealth Care Provider
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