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Retail
Retail & Store Manager
Job Description & How to Apply Below
Lead Guest experiences and retail operations as an Assistant Workshop Manager at Build-A-Bear in Waterloo, Ontario. Full-time store leadership awaits.
Support the Chief Workshop Manager with daily assignments, staff direction, sales execution, and operational standards. Lead scheduled shifts while creating Build-A-Bear’s Experience First culture for Guests and associates. Apply sound judgment to resolve Guest issues, maintain safety, and support store performance.
Key Responsibilities:- Direct associate assignments, breaks, priorities, and daily tasks
- Coach Bear Builders toward sales and Guest experience targets
- Maintain merchandising displays, layouts, and brand standards
- Oversee receiving, stocking, and inventory counts
- Support hiring, advancement, discipline, and team development
- Two years of store management experience
- Customer-centric business experience, preferably specialty retail
- High school diploma
- Basic POS, scheduling, HRIS, and attendance technology knowledge
- Availability for retail days, evenings, weekends, and holidays
Bring retail leadership, sales coaching, inventory oversight, and Guest service judgment to Build-A-Bear’s Waterloo Workshop.
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