Cashier, Retail

Cashier wanted at Pemberton Farms Marketplace, a third-generation family-owned unique specialty grocery store and garden center in North Cambridge, operating since 1930. Our sprawling retail business includes a busy gourmet deli and catering services, a full liquor section and a growing gift basket e-commerce division.

Our environment is fast-paced, team-oriented and customer-focused. We pride ourselves on exceptional quality and customer service and are seeking team members who want to contribute to our mission. Our ideal candidates are passionate foodies, communicative, organized and detail-oriented, self-starters and team-players. If Pemberton Farms sounds like the place for you, we’re interested in talking to you!

Applicants must be at least 18 years old (by state law to handle liquor).

We are currently looking for part-time staff member to fill 1-3 shifts a week between Mondays - Wednesday. Scheduling is for mornings (6:30am-3pm, 8am-4pm), mid shifts (11am-7pm) or night (3/4pm-9:30pm). Our store hours are 7am to 9pm Sunday through Thursday, and 7am to 10pm on Friday and Saturday.

• Accurately operate the cash register and process cash, credit/debit, EBT, gift card, coupons, and other forms of payment while maintaining balanced cash drawers.
• Deliver exceptional customer service by greeting every customer, answering questions, resolving concerns professionally, and creating a welcoming shopping experience.
• Verify customer identification for the purchase of alcoholic beverages in accordance with Massachusetts state law and company policies. Refuse sales when required and seek management assistance when appropriate.
• Maintain a thorough knowledge of store departments, products, promotions, store policies, and operating hours to assist customers effectively.
• Answer and direct incoming phone calls courteously and professionally.
• Complete opening, closing, and daily front-end task lists, ensuring all assigned responsibilities are completed before the end of each shift.
• Restock cashier stations with bags, receipt paper, utensils, cleaning supplies, promotional materials, and other necessary front-end supplies.
• Maintain a clean, organized, and safe checkout area, including sanitizing registers, shopping carts, baskets, and other high-touch surfaces.
• Follow all company policies regarding cash handling, loss prevention, age-restricted sales, food safety, and workplace safety.
• Maintain accuracy while working in a fast-paced, high-volume retail environment.
• Demonstrate flexibility by assisting in other departments and performing additional duties as assigned to support overall store operations (example: stocking, facing shelves, cleaning tasks)

• Must have at least a high school degree
• Experience with POS systems and cash registers
• Basic computer knowledge
• Good math skills
• Excellent communication skills
• Ability to effectively resolve complaints

• Safely lift and move merchandise weighing up to 50 pounds
• Standing, walking, and moving throughout shifts of up to eight hours

From the time he opened his fruit and vegetable shop in 1930, Granddad Tofic Saidnawey packed every order with only premium-quality fruit. And, he gave his customers far better service than they were used to receiving.
Today, more than 90 years and three generations later, we still maintain Granddad's unmatched levels of product quality and customer service.
Granddad's fruit and vegetable shop has evolved into today's Pemberton Farms Marketplace - a unique combination of premium gift business, specialty grocery store and garden center. Currently located in Cambridge, MA just up the street from the original store, Pemberton Farms Marketplace proudly serves the local community of Boston and maintains the standards of quality and service from generations past.
And even though we have old-fashioned values about quality and service, we embrace progress and are mindful of the future. We are excited to offer natural, organic and locally sourced products as well as foods that help our customers with special diets - gluten-free, vegan, vegetarian, nut-free - and provide an array of products for people who are concerned about our planet - organic, sustainable, GMO-free, fair trade and more.
Whether you need a great gift, stop in for some groceries, a bottle of wine or new plants for your garden, we're here to help and are proud to be your friends and neighbor.