Admin Officer

Location: Cambridge Crown Court, CB1 1BT

Working Hours: 37 hours Monday - Friday

Working Pattern: 9:00am - 5:00pm

Pay rate: £12.86 per hour

Are you at your best when things are busy, you're supporting people face-to-face, and you can keep accurate records without losing the human touch? Our Client is hiring for an Admin Officer in Cambridge, this is a front-facing courtroom role with a strong administrative backbone-ideal if you enjoy variety and want to contribute to the smooth running of hearings.

• Be present in the courtroom-helping set up proceedings, liaising with stakeholders and supporting hearing management
• Assist with jury-related activity including selection, deferral, reassignment and attendance tracking
• Prepare for and facilitate hearings by completing administrative tasks end to end, including data entry and secure information handling
• Provide clear, consistent customer service by signposting/supporting users via face-to-face, telephone (incoming/outbound) and correspondence
• Follow complaints policies and procedures, responding promptly and updating systems as required
• Support listing and scheduling to ensure efficient use of judicial time and adherence to listing policies
• Help with enforcement support tasks such as financial assessments, fine collection support, and producing basic statistical/financial reports
• Contribute to health & safety activities (e.g., facility checks, issue logging, and PEEPs), under guidance

• Excellent communication, with confidence and professionalism in a courtroom environment
• Strong interpersonal skills and an organised approach to admin duties
• The ability to remain calm under pressure and communicate effectively with stakeholders
• A careful, compliance-minded attitude when handling case files and information
• Initiative-helping ensure operations run smoothly, efficiently and safely

If you're successful in your application an Enhanced DBS will be required as part of the on-boarding checks with Brook Street.

If you're confident, organised and ready to bring order and clarity to a fast-moving environment, we'd love to hear from you.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.