Product Manager, Commercial

Position Summary

This is a full-time position within the Product Management department, working in our Cambridge office on a hybrid basis (minimum 3 days in the office). Some travel will be required for this position.

We’re on the lookout for a driven and passionate Commercial Product Manager to champion Cycle’s innovative products and the needs of our patients across the business.

This is your chance to make a real impact from taking the lead on some of our most successful existing products to playing a pivotal role in the launch of exciting new ones. You’ll work at the intersection of innovation and care, ensuring every product we bring to the market truly makes a difference.

Collaborating with Project Managers, Sales teams, and departments across the business, you’ll ensure our products are genuinely life-changing for patients. You’ll take the lead on defining the product strategy for your product portfolio, and adjusting the strategy and tactics as required, equipping our Sales and Patient Support teams with the tools they need to deliver exceptional product experience.

Based in Cambridge, our close-knit team is small but ambitious and growing fast. You’ll thrive in a dynamic environment where adaptability and pragmatism are key, and where your voice will be heard.

At Cycle, we believe that Every Single Patient Matters
. This is at the heart of why we work and we’re looking for people to join our team who share our vision. We know that life-changing treatments need life-improving product support to match, because when you put the two together, great things can happen.

At Cycle we focus on providing treatments and services for patients with neurological, rare metabolic, and rare immunological conditions, most of which are genetic conditions. Some of our patients are diagnosed with a rare disease at birth, others are affected later in life, and some can spend years trying to get diagnosed.

No matter what stage our patients or their caregivers are at, we strive to provide them with the support they require. If you want to know more about what we do then, why not check out our website below and look at some of our patient stories:

• Develop and maintain product strategy and roadmaps, working closely with all departments to adapt, manage and report impact and priorities.
• Maintain deep knowledge of assigned commercial products, disease states and patient communities, developing relationships with KOLs to further enhance understanding.
• Project Lead on relevant cross-department commercial projects such as product launches in partnership with the PMO when relevant.
• Support the brand management team in the development of marketing activities and execution of campaigns in line with the product strategy.
• Define the training requirements for each product and work closely with the Training Manager to ensure that the product is accurately represented across sales and patient support roles.
• Develop positioning and messaging to support Sales in objection handling and addressing competitive landscape changes.
• Responsible for facilitating the feedback loop from Sales and reporting insight and actions to the commercial management team.
• Gather and share feedback from the market and our products, then use that insight to help spot new opportunities for the business to explore.
• Work with the Commercial Operations and Data teams to utilise data and facilitate strategic decision making.
• Work in partnership with the labelling team to define scope of activities for labelling changes in commercial departments, such as marketing, sales and patient support, and prioritize accordingly.
• Manage the day-to-day working relationships with our MAH partners, focusing on the commercial side of our products.
• Responsible for ensuring projects are on budget, delivered according to the agreed plan and any discrepancies are escalated.
• Maintain compliance with all Regulatory, Legal and Quality requirements.

• Contributes to the discussion and creation of the annual budget, identifying spend and potential savings for the year ahead.
• Contribute to the discussions around the operational planning that…