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Global Customer Experience Lead - Hybrid

Job in Cambridge, Cambridgeshire, CB5, England, UK
Listing for: Cambridge University Press
Full Time position
Listed on 2025-12-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A leading educational organization is seeking a Senior Customer Support Manager to improve customer experience and lead a talented team. The successful candidate will oversee escalated inquiries and ensure high-quality support. With a degree or equivalent experience in customer service, candidates should also possess strong analytical and communication skills.

This role offers a competitive salary and hybrid working options with an emphasis on collaboration and inclusivity.
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