Squad Coach - FTC; office locations

Position: Squad Coach - 12 Month FTC (we have office locations  amp )
Company Description

Genomics England partners with the NHS to provide whole genome sequencing diagnostics. We also equip researchers to find the causes of disease and develop new treatments – with patients and participants at the heart of it all.

Our mission is to continue refining, scaling, and evolving our ability to enable others to deliver genomic healthcare and conduct genomic research.

We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody.

Job Description

We are looking for an experienced Squad Coach / Scrum Master to join our thriving Agile practice.

Here at Genomics England, Agility is core to achieving our company vision - to create a world where everyone benefits from personalised genomic medicine. We firmly believe Agile ways of working are key to:

Enabling openness, transparency, retrospection and learning
Generating a culture of iteration and adaptability
Building a sense of family, accountability and cohesion

Our Squad Coaches are the cornerstone of Agility at Genomics England. They are essential to ensuring each squad strives towards exceptional levels of performance to deliver high-value, high-quality services that make a difference to the lives and treatment of patients in the UK living with cancer and rare diseases.

You’ll work closely with cross-functional squads within the Newborns team, contributing to life-changing genomic services for the NHS and wider research communities.

This role will suit a true collaborator and people person - someone who understands where they can add real value and is motivated by facilitating others to achieve great things.

What you will be doing:

Partner with Product, Tech, and Design Leads to ensure cohesive and outcome-focused squad leadership
Set up and continuously improve systems of work that promote transparency, flow, self-organisation, and alignment with the GEL Way and NHS/GDS standards
Use data and metrics (e.g. flow, squad health, OKRs) to guide continuous improvement and squad effectiveness
Apply systems thinking and root cause analysis to identify and remove systemic blockers to performance
Coach squads through tailored strategies that support their growth into high-performing, self-organising teams
Facilitate Agile ceremonies, OKR events, and workshops with purpose and engagement
Support the Product Manager with planning, visioning, and backlog management while keeping users at the centre
Protect squads from distractions and help remove delivery impediments
Contribute to Agile capability building across GEL through training, pairing with fellow coaches, and evolving the GEL Way
Role model inclusive, values-led leadership and help others navigate change with empathy and influence

Qualifications

Essential skills and experience for success

Relevant experience in an Agile Coach / Scrum Master / Delivery Manager role
Ability to lead and organise 1-2 squads along with relevant stakeholders such as Product Manager, Technical Leads, Designers, Service Owners etc.
Deep knowledge and experience with Agile ways of working frameworks like Scrum, Kanban
Demonstrable experience of applying systems thinking, root cause analysis, etc. to identify and unpick tough and often systemic problems, proactively resolving these problems
Outcomes-oriented, data-driven, adaptive mindset
Demonstrable experience of using metrics to driver delivery excellence

Experience of coaching multidisciplinary digital teams to deliver digital services - from discovery, design, delivery, growth, continuous improvement to retirement
Experience supporting teams to align around outcomes using OKRs or similar goal-setting frameworks
Great interpersonal and communication skills; an inspiring team player, coach, and leader
Passion for all things Agile
Good understanding of the holistic Software Development Lifecycle and previous experience with Dev Ops practices
Solid working experience with the Atlassian toolkit

Desirable skills and experience for success

A recent Agile…