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IT Support Technician
Job in
Cambridge, Cambridgeshire, CB1 0, England, UK
Listed on 2026-01-01
Listing for:
Pure Resourcing Solutions
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
This role offers a fast-paced support environment with opportunities to develop both 1st and 2nd line support skills. It's well suited to an IT Technician with experience in an MSP or a similarly high-volume support setting, looking to broaden their technical exposure while supporting multiple customer environments.Key Responsibilities:
- Provide 1st and 2nd line support across client networks and end-user environments.
- Diagnose, troubleshoot, and resolve technical issues, escalating where appropriate.
- Deliver clear and professional communication via phone and email.
- Provide remote support and occasional on-site assistance as required.
- At least 1 year of experience within an MSP or a demonstrably high-volume, fast-paced support environment.
- Experience supporting Microsoft-based environments and cloud technologies.
- Comfortable working across a mix of 1st and 2nd line support tickets.
- Flexible approach to working hours when required.
- Full driving licence & access to your own vehicle.
Apply now!
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