Senior ServiceMax Software Engineer

Senior Service Max Software Engineer at CMR Surgical

Join to apply for the Senior Service Max Software Engineer role at CMR Surgical
. This hybrid role is based in Cambridge, UK and requires a minimum of three days a week in the office.

CMR is an evolving company dedicated to building a world‑class medical devices company through the next generation of surgical robots. The team offers autonomy, opportunity, and a visible impact on business success.

• Design & Architect Solutions
  :
  Translate business requirements into scalable Salesforce and Service Max solutions, ensuring alignment with best practices.
• Develop & Implement Features
  :
  Build and configure Service Max modules, Apex classes, triggers, Lightning Web Components (LWC), and API integrations.
• Optimize & Innovate
  :
  Evaluate new Salesforce/Service Max features and third‑party tools to enhance performance and user experience.
• Documentation & Communication
  :
  Create and maintain technical documentation, including design specs, configuration guides, and deployment plans.
• Testing & Quality Assurance
  :
  Write and execute unit, integration, and regression tests; support UAT and resolve production issues promptly.

To be successful, you’ll need to have/because:

• 5+ years of experience with Service Max (including implementation experience).
• Proficiency in Apex, LWC, SOQL, SFM Design, Flows, and Service Max Back‑End Processes.
• Solid understanding of Service Cloud and the Service Max data model (customer feedback journey).
• Familiarity with Agile/Scrum methodologies and tools such as JIRA and Confluence.

It would also be helpful if you have:

• Salesforce Platform Developer II or Technical Architect certifications.
• Experience with middleware tools (Mule Soft, Dell Boomi, etc.).
• Experience integrating Salesforce with ERP systems.

We offer a competitive salary, a bonus, non‑contributory pension, private healthcare covering pre‑existing conditions, an annual personal day for individual use, enhanced global parental leave pay, and support for gender‑related health and wellbeing leave. Travel reimbursement for in‑person interviews is also available.

Eligibility to work in the UK is required. Strictly no agencies. The role is full‑time and hybrid (minimum three days per week in the office).

Location:

Cambridge, England, United Kingdom