Warehouse Operative

Warehouse Operative - Cambridge – Bandzmedia

Bandzmedia is part of the Volkswagen Group, providing high‑quality genuine parts to independent garages and bodyshops across the UK. The national network of TPS Centres offers a motivating and inclusive workplace that rewards performance and encourages professional development.

Reporting to the Warehouse Manager, the Warehouse Operative is responsible for efficient control of inbound and outbound parts stock while delivering excellent service to customers.

• Perform quality checks on stock deliveries.
• Identify and place inbound parts into the correct locations (stock items, customer orders, etc.).
• Pick customer orders quickly and accurately to prepare for dispatch.
• Adhere to First In, First Out (FIFO) stock‑control processes.
• Maintain stock securely and in good condition.
• Assist the Warehouse Manager with regular perpetual stock checks.
• Store faster‑moving parts in convenient locations to improve picking efficiency.
• Provide the highest levels of customer service by picking parts accurately and assembling for customer delivery runs.
• Deal with trade customers visiting the TPS Centre efficiently and quickly, where applicable.
• Adhere to health and safety regulations at all times, particularly manual handling practices.
• Follow and comply with established business processes and guidelines (including warranty).
• Process exchange units and returns swiftly, completing all required documentation accurately and promptly.
• Utilise and update all systems effectively to carry out allotted tasks.

• Experience in a parts or distribution operation involving inventory control, goods inwards and order picking.
• Passionate about the automotive industry.
• Proven experience providing great customer service.
• Positive can‑do attitude and honest disposition.
• Able to lift and carry heavy items.
• Computer literate with ability to use suitable systems and software (e.g. Excel).
• Ability to work in a small team and use own initiative.
• Accurate and legible record keeping.
• Methodical approach with great attention to detail.
• Good verbal and written communication skills.

Cambridge, England, United Kingdom.