Complaints Investigator — Hybrid; Stage 1
Job in
Camden Town, Camden, Greater London, N1C, England, UK
Listed on 2026-01-11
Listing for:
Daniel Owen
Full Time
position Listed on 2026-01-11
Job specializations:
-
Government
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Location: Camden Town
A reputable recruitment agency is seeking a Complaints / Resolution Officer in Camden Town. This hybrid working role involves handling Stage 1 complaints with a strong emphasis on excellent customer service and effective resolution. Successful candidates will possess the ability to manage large case loads and demonstrate outstanding communication skills. You will be responsible for leading investigations and ensuring timely updates for complainants.
This is a permanent position ideal for those with experience in complaint handling and case ownership.
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