Part time Slot Attendant-KAW Job Fraserville Ontario Canada,Entertainment & Gaming

Location: Fraserville

Position Summary

Under the direct Supervision of the Operations Manager, this position will provide excellent customer service while overseeing the slot machines in a specified area of the casino, helping customers with jack pot payouts, and handling problems regarding the machines. Ensures adherence to the Companys policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

Adhering to all GCC, BCLC and HR policies as they relate to functions of the position

Maintain a high level of knowledge of slot machines

Prov ide professional and courteous customer service

Verify and process jackpots, short pays, cancelled credits and hand-pay

Comply with policies and procedures for all notable and significant cash / cash equivalent transactions

Maintain a clean, tidy, and pleasant environment for the customer

Performing hopper fills

Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible

Ensures compliance with licensing laws, health and safety and other statutory regulations

Performs other duties as assigned or directed

Education and Qualifications

High School diploma; post secondary education an asset

Ability to successfully obtain a Gaming License

Customer service skills

Strong mathematical skills

Strong verbal and written communication skills

Second language an asset

Ability to be adaptable and flexible with work schedule

Work Environment Considerations

Regular casino environme nt, standing for long periods of time, some exposure to noise, non-traditional work hours


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