Visitor Services Attendant II

Location: Tofino

Visitor Services Attendant II

Parks Canada - Coastal B.C. Field Unit, Pacific Rim National Park Reserve

Closing date:
January 4, 2026 - 23:59, Pacific Time

Reference number
CAP
25J
- Selection process number
2026-CAP-CBC-PR-EA-008 Location
Pacific Rim (Tofino) (British Columbia), Pacific Rim (Ucluelet) (British Columbia), Pacific Rim National Park Reserve of Canada (British Columbia)
Employment tenure
40 hours a week, approximately May to October 2026 Salary
$27.47 to $29.85 per hour - (salary under review)
Level
GS-MPS-04 - Visitor Services Attendant II Who can apply
Persons residing or employed in Ucluelet, BC and within a 220 kilometre radius of Ucluelet, BC, within Canadian territory, extending to, amongst others:
Victoria, Fort Langley, Maple Ridge, Port McNeill, B.C.All persons who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada:
Canadian citizenship, permanent resident status or work permit.
Organization information
For further information on the organization, please visit .

On this page

About the position

Duties
Day in the life:

Welcome to Pacific Rim National Park Reserve, where nature is at your back door! Experience the west coast of Vancouver Island in all its glory. We are currently seeking hardworking team members to join the Visitor Experience team in Pacific Rim National Park Reserve, and help visitors discover the natural treasures protected and presented by Parks Canada. Pacific Rim National Park Reserve receives over a million visitors every year!

If you are skilled at fostering open communication, identifying problems and finding solutions, dealing with situations proactively and persistently and taking initiative, this job may be for you!

Working as a front-line staff you can expect a fast-paced work environment where you will enjoy the opportunity to share your passion for the protection of the environment with visitors. Present this amazing National Park Reserve to visitors by providing information and orientation on our programs, services, and features. You will register campers, collect fees, ensure compliance with our policies in relation to wildlife, visitor safety and with the different fees.

Work to resolve visitors’ complaints. In the Long Beach Unit, you will rotate between different facilities/campground and perform compliance rounds throughout the parking lots of the National Park Reserve. Furthermore, you will create reports, solve minor IT issues, enter data, and provide feedback to improve visitor services. The ability to communicate effectively and to be able to work as a team is critical to your success.

Work environment
Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.🏆 The Parks Canada team is proud to be recognized by Forbes as one of Canada's Best Employers (2024).
Intent of the process
This process will be used to create a pool of qualified candidates to staff similar positions with various tenures, security levels or linguistic requirements in same or other parts of the country.
Important messages
Parks Canada is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. Parks Canada operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

To encourage workforce diversity, consideration may be given to candidates who self-declare as belonging to one of the following employment equity groups:
Indigenous, visible minorities, people with disabilities, and women.

For tips to navigate the application process step by step, refer to the following short video: .Each person is entitled to participate in the appointment process in the official language of their choice.

Conditions of employment

Reliability Status security clearance - Obtain…