Architect – ServiceNow; SNOW
Job in
Victoria, British Columbia, Canada
Listing for:
Integro Softwares Inc
Full Time
position
Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager
Job Description & How to Apply Below
Position: Architect – ServiceNow (SNOW)
Location: VictoriaPOSITION DESCRIPTION
Develop security model for CMDB classes and attributes.Ensure that the implemented system is consistent with the approved architectureDevelop support models for the solution after go-liveLiaise with the business and IT stakeholders to gather and socialize non-functional requirements and constraintsConduct key technology decision evaluations with input from enterprise architecture and business stakeholdersCollaborate with application, infrastructure and security teams to produce architecture and design deliverablesProvide ongoing technical leadership and support during low level design, development, test, and service introduction phases including technical specification reviews and approvalsLiaise with Organization's IT infrastructure service providersLiaise with Organization's Enterprise Architect team in order to align solutions to company standardsExercise professionalism in ensuring effective teamwork and fostering productive relationshipsAssess solution options, risks and benefit as it pertains to architecture, security, and other technology dimensionsStay abreast of technology standards and best practicesThe position is based in Victoria (Client Location)QUALIFICATIONS
Bachelor’s degree in Computer Science, IT, Business Administration, Commerce or in a related fieldA minimum of 5 years’ experience leading a customer service function in a fast-paced, multi-project and multi-customer IT environmentIn-depth Service Now architectural, integration and functional experienceCMDB design and implementationIntegration using ESBA minimum of 3 years demonstrable experience as a Solution Architect on Service Now implementationsMust have excellent customer-service, listening, communication and problem-solving skillsMust have excellent leadership and collaboration skills to facilitate continuous service management improvement across IT functionsMust have experience leading or participating in agile and/or lean initiativesStrong facilitation, coordination and interpersonal skillsAbility to raise, resolve and close issues to the satisfaction of all stakeholdersAbility to work independently under minimal supervisionGreat attention to detail, able to prioritize and produce accurate results under deadlineAbility to consistently meet required deadlines.ITIL Intermediate certification or higher is preferredKnowledge of networking, telecom, server environments and related technologiesDuration
6 Months – Extendable by 1 to 2 Years and more based on performanceCOMPETENCIES
Customer Orientation
Effective performers stay close to customers and consumers. They view the organization through the eyes of the customer/consumer and go out of their way to anticipate and meet customer/ consumer needs.
Team Management
Effective performers create and maintain functional work units. They understand the human dynamics of team formation and maintenance. They formulate team roles and actively recruit and select to build effective work groups.
High Standards
Effective performers possess a high inner work standard and shows pride in their work. They consistently strive to ensure work is complete within deadlines and that all work performed is of a high quality.
Organization & Planning
Effective performers have strong organizing and planning skills that allow them to be highly productive and efficient. They manage their time wisely and effectively prioritize multiple competing tasks. They follow through on tasks to ensure changes in technology are communicated effectively.
Results Orientation
Effective performers maintain appropriate focus on outcomes and accomplishments. They are motivated by achievement, and persist until the goal is reached. They convey a sense of urgency to make things happen. They respect the need to balance short- and long-term goals. They are driven by a need for closure.
Communicativeness
Effective performers recognize the value of continuous information exchange and the competitive advantage it brings. They actively seek information from a variety of sources and disseminate it in a variety of ways. They take responsibility for ensuring that their people have the current and accurate information…
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