Retail, Retail & Store Manager

Position: Retail Roles

Retail Roles – New Store Opening

Mc Arthur Glen  Designer Outlet Cannock (18-Month FTC)

We are opening a brand-new store at Mc Arthur Glen  Designer Outlet Cannock and are building a customer-focused team on 18-month fixed-term contracts.

We’re hiring:

• Supervisor – Full Time (40h)
• Keyholder – Full Time (40h)
• Sales Associates – 32h, 24h, or 16h

About the Store

We’re looking for positive, service-driven individuals who enjoy working in a fast-paced retail environment, can deliver great customer experiences, and take pride in maintaining high store standards.

Supervisor (40h – 18-Month FTC)

As Supervisor, you will lead by example on the shop floor, support the management team, and help drive the store’s performance.

Key responsibilities:

• Deliver exceptional customer service and ensure a welcoming environment
• Support training and development to build a confident, informed team
• Motivate colleagues and help drive store sales and KPIs
• Assist with daily operations, visual merchandising, and stock management
• Support opening / closing routines and step up in the Manager’s absence
• Maintain compliance with security, H&S, and loss prevention procedures

Ideal experience:

• Retail background (premium retail an advantage)
• Supervisory or team-leading experience
• Strong customer service and commercial awareness

Keyholder (40h – 18-Month FTC)

As Keyholder, you will play a key support role in daily operations and store security.

Key responsibilities:

• Open and close the store following all security procedures
• Deliver excellent customer service and support team selling
• Assist with cash handling, delivery processing, and stockroom standards
• Maintain visual and operational standards throughout the store
• Support training of new colleagues and participate in stock counts

Ideal experience:

• Previous retail experience
• Responsible, reliable, and confident taking initiative

Sales Associates (32h / 24h / 16h – 18-Month FTC)

Key responsibilities:

• Deliver great customer service and build rapport
• Support customers with product knowledge and aftersales care
• Maintain strong visual merchandising and stock standards
• Assist with stockroom tasks, deliveries, and store routines
• Help achieve store sales targets

Ideal experience:

• Customer-facing experience (retail preferred)
• Confident, friendly, and willing to learn

Why Join Us?

• Join a brand-new store from day one
• Build a positive team culture and contribute to an exciting launch
• Work in a supportive and collaborative retail environment

Diversity & Inclusion

We are an equal opportunities employer. If you require adjustments during the application or interview process, please let us know – we’re happy to support.

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