Recruitment & Retention Officer; Multi-site

Job Title

Recruitment & Retention Officer

(Multiple areas)

£25,350 pa (Full Time)

(flexibility to work outside 9-5 Monday to Friday)

Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With visits of one hour or more, award winning training and an excellent reputation we are immensely proud of the quality of care we provide.

The role requires candidates to work across multiple Home Instead territories depending upon the needs of the business.

To ensure recruitment of high-quality Care Professionals with focused and effective strategies for engagement and retention. Drive and oversee the marketing of Home Instead through networking, both in person, media and print client and caregiver.

To proactively source, select and build a pipeline of high quality, engaged Care Professionals.

To deliver a responsive end to end recruitment service that incorporates a great candidate experience.

Ensuring Home Instead is an employer of choice in the local community.

• Manage all aspects of recruitment activity ensuring compliance with legislation, regulators and Franchise Standards.
• Develop and implement creative recruitment campaigns online and within the local community.
• Manage the end to end candidate experience creating a positive and engaging proposition.
• Proactively source candidates using a variety of sources which produce high quality candidates.
• Develop own networks for sourcing candidates within the local community.
• Develop and maintain our approach to recruiting on social media by generating interesting, innovative and timely content and campaigns.
• Use knowledge of the market and competitors to identify and develop the Company’s unique selling propositions and differentiators.
• Research, plan and successfully execute regular community events including attending fairs, exhibitions, recruitment events and any other appropriate events.
• Support candidate selection activities.

• Maintain the accuracy and integrity of recruitment related information using the Smart Recruiters Applicant Tracking System (ATS).

• Utilise recruitment data to make informed decisions regarding recruitment approach.
• Implement and maintain an Employee Referral Scheme tailored to our Care Professionals.
• Optimise the recruitment tools available and keep up to date on best practice approaches.
• Achieve targeted recruitment figures.
• Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities policy, in respect of employment and service delivery.
• Carry out any other duties deemed necessary for the successful operation of the business.

• Attract new Care Professionals into the recruitment process using various channels and achieving agreed net Care Professionals target recruited each month
• Encourage and lead the development of networks in the local community and ensure regular community events planned throughout the year to promote Home Instead as an employer of choice
• Hold one event a month to network and recruit new Care Professionals
• Ensure recruitment strategies are in place, including creative recruitment campaigns, proactive sourcing of Care Professionals through various means and interesting, innovative, and timely content for social media.
• Use print / poster campaigns to attract Care Professionals.
• Advertise in local magazines / display posters locally to attract candidates.
• Manage Ads and candidate applications through Smart Recruiters
• Attend events and network in the community to attract candidates.
• Use social Media Platforms and marketing campaigns to target new Care Professionals.
• Ensure the accuracy and integrity of recruitment related information using the Smart Recruiters Applicant Tracking System (ATS).
• Monitor ratio of Care Professionals to clients, building a robust talent bank and drive communication between the recruitmer and scheduler.
• Support the creation of a succession plan to support future business growth – internal Key Player recruitment.
• Manage all aspects of recruitment activity ensuring compliance with regulatory requirements through effectively management of the Care Professionals Experience team.
• As with hourly Care Professional…