Senior Cyber Incident Response Analyst

Company

Integrity
360 – the largest independent cyber‑security provider in Europe with over 700 employees, 12 locations and six Security Operations Centres (SOCs) – including Dublin, Sofia, Stockholm, Madrid, Naples and Cape Town.

Cape Town, Western Cape, South Africa

Senior Cyber Incident Response Analyst

Integrity
360’s growing international presence spans the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees and six SOCs, we support more than 2,500 clients across a wide range of industries. Over 80% of our team are technical experts focused on proactively identifying, protecting, detecting and responding to threats to empower businesses to operate with confidence. At Integrity
360, people come first; we invest heavily in learning, development and progression, fostering a dynamic culture of innovation, collaboration and continuous growth.

The Senior Cyber Incident Response Analyst will perform a variety of Incident Response activities for new and existing customers, including:

• Responding to cyber incidents and proactively hunting for adversaries in customer networks
• Conducting detailed intrusion analysis (host and network)
• Performing malware reverse engineering, digital forensics and cyber‑threat intelligence services
• Delivering proactive client services such as compromise assessments
• Recommending tools and technology for incident response
• Applying comprehensive knowledge of malware, emerging threats and adversary TTPs to drive resolution

• Work directly with customers and demonstrate services delivered in a face‑to‑face setting when required
• Multitask on several technical and operational issues simultaneously
• Understand and empathise with customer issues and situations
• Think through difficult issues and provide advice or recommendations as needed
• Apply clear understanding of ITIL processes
• Make sound judgement in resolving issues or making recommendations
• Drive incidents to resolution, ensuring timely participation by stakeholders
• Escalate issues to upper management, including C‑Level managers, following prescribed procedures
• Communicate incident information effectively
• Meet deadlines while following processes and procedures
• Collaborate with other teams that challenge your processes and procedures
• Understand ITIL, SANS, PCI DSS, ISO 27001 and ISO 20000 standards
• Apply logical thinking to develop reusable processes and data architectures

• Host Intrusion Analysis
  • Windows (Endpoint and Server)
  • Unix
  • Network Intrusion Analysis
• Familiarity with categories of Malware and malware reverse‑engineering techniques
• Experience with security tools for detection, diagnosis, containment and remediation
• Extensive knowledge of Windows server systems
• Experience creating and maintaining a security incident response plan (IRP)

• SANS:
  Security Essentials (GSEC), Hacker Techniques & Incident Handling (GCIH), Host (GCFE/GCFA) & Network (GNFA) Forensics, Malware Analysis (GREM) and any Digital Forensics specialization
• EC Council Certifications
• Strong team player with a flexible approach
• Consistent work attitude

Mid‑Senior level

Full‑time

Information Technology

IT Services and IT Consulting

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