Product Manager - Unified Entity Layer

Meltwater Cape Town, Western Cape, South Africa

We’re looking for a Product Manager to lead the evolution of our core data foundation — the structured layer that connects and contextualizes information across Meltwater’s ecosystem.

You'll shape and expand the semantic models that ensure key entities (such as organizations, channels, themes, etc.) are consistently identified and linked across our products. Your work will enable more meaningful insights, better discovery, and clearer understanding for our users by making data relationships transparent, reliable, and easy to work with.

This role sits at the intersection of data architecture, enrichment, and product experience, translating complex data structures into intuitive, high‑value capabilities for customers.

• Own and evolve the core entity data model that connects key entities across our products (e.g., organizations, sources, themes).
• Unify and standardize datasets to reduce duplication and improve consistency and data reliability.
• Define how entities are identified, matched, and maintained, combining automated methods with human review where needed.
• Work closely with AI & Enrichment teams to ensure entity context improves classification, sentiment, topics, and narrative understanding.
• Collaborate with Search & Retrieval teams to ensure fast, reliable entity‑aware search and filtering experiences.
• Set and monitor data quality measures, and drive ongoing improvements in accuracy, coverage, and consistency.

• 4+ years in Product Management working with data‑heavy systems — e.g., data platforms, ML/NLP enrichment systems, or large‑scale information architectures.
• Customer value mindset:
  Understanding how foundational data capabilities power end‑user workflows and translating platform capabilities into meaningful product improvements.
• Comfort working across teams:
  Collaboration with engineering, data science, and other product teams.
• Structured thinking:
  Making sense of complex data and building clear frameworks instead of isolated features.
• Excellent communication skills:
  Translating data structure concepts into tangible product value for stakeholders.
• Strong technical understanding of structured data, APIs, and data modeling.
• Experience with entity models or structured data relationships (e.g., knowledge graphs, taxonomies) and their impact on search, discovery, or interpretation.

• Experience with graph databases.
• Experience in NLP, entity recognition, or data linking.
• Familiarity with data quality, enrichment, or ETL workflows.
• Background in semantic modeling or data unification.
• Exposure to media intelligence, social listening, or marketing analytics environments.

• Flexible paid time off options for enhanced work‑life balance.
• Contribution to Discovery Health, ensuring robust healthcare coverage.
• Complimentary Calm App subscription for you and your loved ones.
• Hybrid work style for energetic work environment.
• Family leave program that grows with tenure.
• Inclusive community and ongoing professional development opportunities.

V & A Waterfront, 3 Dock Rd., 8001 Cape Town

Meltwater is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to fostering an inclusive and diverse workplace and ensuring all employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to protected status.