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Social Media Marketing Specialist

Job in Cape Town, 7100, South Africa
Listing for: Mass Markets
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Digital Marketing, Social Media Marketing
Job Description & How to Apply Below

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We’re hiring a Social Media Marketing Specialist to craft and execute daily B2B campaigns across multiple platforms. You’ll be responsible for creating strategic, high-impact content that amplifies brand visibility, fosters thought leadership, and fuels lead generation. This role blends creativity with analytics combining compelling storytelling, active community engagement, and data-driven performance tuning to grow our digital presence.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

  • Publish and monitor content across Linked In and industry channels.
  • Promote B2B content including blogs, webinars, and whitepapers.
  • Engage with prospects and relevant communities.
  • Track KPIs such as engagement, reach, and lead capture.
  • Stay updated on B2B social trends and Linked In algorithm changes.
  • CANDIDATE QUALIFICATIONS

    WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

    All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in Marketing, Communications, or related field, or equivalent experience.
  • 2 years of experience in social media marketing.
  • Proficient in Linked In Campaign Manager and scheduling tools.
  • Strong writing skills for professional audiences.
  • Understanding of B2B funnels and account engagement.
  • Detail-oriented with analytical thinking.
  • COMPENSATION DETAILS

    WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

    At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

    What You Can Expect from MCI:
    We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy:

  • Annual Leave
    :
    Earn paid time off to rest, recharge, or attend to personal matters.
  • Health Benefits: After probation, employees qualify for Medical Insurance. This gives you access to general practitioners, chronic medication, basic dental and optical care, as well as emergency services, ensuring essential healthcare support and peace of mind.
  • Career Growth
    :
    We prioritize internal promotions and offer clear pathways for advancement across departments.
  • Paid Training
    :
    Gain valuable skills and knowledge while earning a salary.
  • Positive Work Environment
    :
    Join a collaborative, team-oriented culture that values engagement and support.
  • Casual Dress Code
    :
    Enjoy a relaxed dress policy that lets you work comfortably.
  • Compensation & Benefits that Fit Your Life
    MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

    If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place…

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