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Global BI & Insights Director: Data Strategy & CX Leadership

Job in Cape Town, 7100, South Africa
Listing for: Teleperformance
Full Time position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst, Data Science Manager
Job Description & How to Apply Below
A global services company is seeking a Business Intelligence Director to lead its MI, Data, and CX Insights function. This role involves defining a global strategy for data management and analytics to enhance operational efficiency and customer satisfaction. Key responsibilities include setting strategic direction, building high-performance teams, and integrating advanced analytics and automation. The ideal candidate will have over 10 years of experience in BI and analytics, strong leadership skills, and proficiency in relevant tools.
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