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IT Support

Solutions Support & Maintenance Officer

Job in Cape Town, 7100, South Africa
Listing for: Datacentrix
Full Time position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    IT Support
Job Description & How to Apply Below

Responsibilities

:
  • Participate in programs and assessments to improve the IMS system in the workplace
  • Responsible for Level 2 & Level 3 Support
  • Validate Level 1 Support Resolutions.
  • Troubleshoot production issues.
  • Conduct root cause analysis.
  • Ensure continuity of interfaces by consistently monitoring the platform.
  • Liaise with vendors and regional IT to resolve issues.
  • Manage Continuous Improvement Projects
  • Provide Training to End Users
    • For more information please contact:

    Ruan Erasmus
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